J'adore

Booked the appointment and paid deposit as requested a day before , on the day got there 5 mins before the appointment , another customer walks in ( May be friend of the owner ) and asks to have her nails done , it was explained to the person that someone is before you ( she looked a bit disappointed) but when the owner comes in she didnt even ask me and just asked her friend to come forward even though it was explained to the owner that someone is already waiting and has an appointment. Still no explanation and waited there 20 minutes and left. It was quite obvious and made clear that booking appointment doesnt make any difference. This has happened twice now and wont be going back again after treated and humiliated like this. People book appointment for reason. Its very disrespectful and not good customer service at all. Owner is rude. Do not use .
Aug 14th, 2022

In short: Wait time Nails not worth the money or time! Edit: she called me sour in her response whilst harbouring 2.7 stars, pick your battles. Nice to see you edited your initial response! Your service isnt worth the money and THE REVIEWS SPEAK FOR THEMSELVES Men walking through from the back room, didnt appear appointment related. NO QUALIFICATIONS shown on the walls at all! It felt like they were taking money to practice. Left waiting 30 mins with no apology, offer of tea / water, no idea as to how long youll be there and no accountability for wasting your time then the woman wants to give attitude, lady youre lucky I didnt tell you about your shop in front your customers. No privacy, right next to main road, no parking, no frosting on windows, no blinds, decoration just a bare makeshift room with cheap chairs. If I took a photo of what your till is balancing on youd be embarrassed. GO ELSEWHERE, its not even worth it. I called and asked for a slot to be BOOKED and was told by the blonde woman normally theres a 5 deposit but I know I have no-one at that time so just come. When I get there I was left waiting for 30 mins before I walked out, Im not paying you to waste my time its absurd that they think thats ok. The defensive blonde woman kept talking over me repeating it was me you spoke to, it was me you spoke to this wasnt being disputed but why are you trying to argue with a customer after you double booked yourself?? IT WAS YOU I requested book the appointment and YOU who told me there was no need and assured me that time was available for me. I wish Id seen these reviews before I wasted my petrol. I dont care for their response, they dont know customer service so youll experience the same yourself.
Feb 22nd, 2023

Absolutely disgusted at the service I received from Jadore last Friday. I booked an appointment for 5 and had to wait half an hour to be seen.The lady who did my nails seemed very inexperienced, cut my finger twice, my nails looked horrendous, each nail was a different shape. The base was uneven, I was shocked at how someone so inadequate could be trusted with nails. The technician next to the lady had to continue my nails and she was also shocked at how bad they were & told me to pay whatever I wanted. I paid 10 just for her service, if it wasnt for her I would have left. Worse experience ever!!! Service: Acrylic nails
Nov 25th, 2022

I love the service that the team provides. They make you feel so welcome. The respect is genuine and take cares of your needs. Got my nails and eyebrows threading done twice and the service and quality has been amazing! Shalu was recommended by a friend and twice she gave me outstanding results. Last min appointments taken! Another person named Kal, speaks to you with respect and take cares. The whole shop is clean and maintained always. Thank you team! Services: Eyebrow threading, Pedicure, Acrylic nails
Nov 17th, 2022

Service: Acrylic nails
Nov 9th, 2022