BUBSY LONDON

Terrible, the owner is not a friendly person shows up attitude and hes very rude with customers. Please try to avoid mark my words this business go down soon.
Feb 20th, 2022

So lovely and helpful and I got really good advice! Really great experience and the most beautiful choice of clothes for babies and kids! Thanks Bubsy London
Mar 31st, 2023

I have bought many suits for my toddler. Usually a great experience.If I had reviewed for those experiences i would have left 5. However I was taken aback hence 2 stars. I bought a kids suit for 35 and left the store to go across the road for lunch. After looking at the suit again I spotted 2 holes. 30 mins later at most we went back to show the ladies working there. She said she couldn't do anything. I was shocked, I JUST purchased it. Apparently because I paid cash I am not entitled to a full refund. But then she said it has to be full amount when I found a suitable exchange it cost 15 less. I told her to go and ask someone else because this is unreasonable. If I had seen the holes I wouldn't have bought it. Anyway she went into the office and spoke to the other lady and returned my remaining 15. surprised at that treatment towards someone they recognise and was almost a loyal customer but now after this experience I will think twice. Under the Consumer Rights Act 2015, consumers may be entitled to a refund, replacement, repair and/or compensation where goods are faulty or not as described; they are also entitled to a refund and/or compensation where the seller had no legal right to sell the goods. See 'The sale and supply of goods' for more detailed information So according to the law I was eligible for a refund where the goods were faulty and not necessarily be forced tk exchange. No need for a fuss especially in such a short time frame with receipt product bought back within the hour.
Jan 12th, 2023

Great collection, and affordable price. Very good customer service
May 11th, 2022

Mar 18th, 2022