Argos

My daughter attends University in the UK and attended the store in Staple Corner to purchase a new phone. She is on a very tight budget with no money to waist. However the phone was a necessity due to old phone being damaged. She purchased a new IPhone 13 there and opened it right at the counter to check that it works. I did not work! She then told the lady who was standing right in front of her for a refund and the lady told her no, they have a no refund policy. Yet there website clearly states they have a refund policy (with conditions). Again this phone was opened and checked at the counter and the female refused to refund her. This is unacceptable. My daughter is now out of college money over 750 GBP and a phone that does not work. To put the icing on the cake the lady sent my daughter away and told her SHE NEED TO GET IT FIXED with Apple Company. By her own admission shes say my daughter needs to get it fixed meaning the phone she just sold her is not working. This is the worse and most dishonest service I have ever experience in my 50 years and I DO NOT RECOMMEND THIS PLACE
Feb 13th, 2023

Great helpful staff and quick
Apr 17th, 2023

Great store and never usually that busy. But avoid paying by PayPal if you want an easy and quick refund. Been waiting 10 minutes to sort out a PayPal refund that they can't process at the till and saying it has to be done in the back office. And now they're offering to put it on to a gift card to speed things up
Apr 12th, 2023

Waited 15 min in a nearly empty store with three staff members lounging around leisurely until I was served. Pointless store and proves how the Argos system is broken. Wont be surprised when Argos go into administration.
Mar 25th, 2023

Mar 21st, 2023