Rowlands Pharmacy Lusher Wem

Closed when it should be open
Mar 29th, 2023

Had an urgent antibiotic electronically sent to this my regular chemist. They made the prescription up within a few minutes. Very happy with the Pharmacist and assistant there today; Monday, probably the busiest day of the week along with Fridays.
Mar 3rd, 2023

I am distraught with tears with how i was treated by the incompetence staff at the "pharmacy" unprofessional doesn't even cover it. I finished early from work to pick up an URGENT prescription from here as sent by the doctor. I turned up at 5 asking for it. There reply was "its not here" you must have it wrong its at the other rowlands pharmacy" so i walked all the way to the docters to go and ask where my prescription was, and very lovely receptionist replied it was sent to THAT pharmacist that i JUST came from it was just awaiting a doctors signature which was done within 2 minutes. by this time it was 5:15. I pretty much ran all the way across town and was 2 minutes away and very relived i phoned the pharmacy to say its been sent and ill be there in under 2 minutes. It was 5:20. And my response was very bluntly were closed. I replied you dont close until 5:30 im only a minute away. The response was we have turned the computers off and the pharmacist is going home. My reply was please can i just come and collect it quickly and the rude woman said go back to the doctors and ask it to be sent to somewhere like boots or tesco. Not im sorry or any hint of empathy. Because of these inconsiderate staff that want to GO HOME EARLY!!! I had walked all the way home in floods of tears because of the side effects of me not having access to my medical can include, hallucinations, severe anxiety, depression ect. I hope you're happy, NEVER trust this pharmacy to have your back or rely on them. Disgusting
Mar 12th, 2023

I visited on morning of Friday 30th April re a repeat prescription and for some advice re a medicine. This was something of an emergency as I had only got my 'order' in to the Prescription Line on Wednesay. Amit the locum Chemist and Pauline could not have been more helpful and quickly made up the prescription while I waited. Thank you so much.
Dec 30th, 2022

Professional service and advice
Sep 20th, 2021