Panshanger Post Office

I went to this Martins moor walk postoffice today at 11.15am . I have a parcel weighing 2.2 kg and asked for 2nd class sigh for . They wanted to post it by Patcelforce only . Not Royalmail because it was over 2 kg . I used to work in postoffice myself and I said can you do medium parcel and they refused. Very poor service and even dont want to check how to do it . Even from postoffice staff said no to take my 2nd class parcel . Need more training and told me to take your postoffice that is very rudes
Mar 14th, 2022

Always been very helpful, friendly and efficient. The opening hours do vary a little as it's an add on to the newsagents, so dependant on staffing and training/ access levels of who's available on the day, but in all honesty, if you're tagging official "post office" responsibilities onto a small newsagent outlet, rather than having an official royal mail retail location, this is completely to be expected. While they cannot necessarily keep all the hours updated online on a daily basis, they make it very clear at the shop when they'll be open and closed for the post office, and I work with that. On the whole they're available in the main hours you'd expect them to be and they're totally on the ball when you go there. Kudos to the staff, and the shop for taking on duties that Royal Mail should be handling themselves.
Oct 17th, 2021

Utterly hopeless post office. Sender took a parcel there on Monday to be sent 1st class recorded. It should have been delivered to me by yesterday. However on the Friday it is still there. It's post offices like this one which give Royal Mail a poor reputation.
Sep 26th, 2021

Turned up at 10am on Saturday morning to collect a parcel, the shop staff told me the post office wasnt open yet and I should come back at 10:30. Upon my return at 10:30 I was told the post office was still closed and that I should come back in half an hour, at this point there were at least 2 other customers that needed to use the service that had been told to come back later twice already. I think The Post Office need to review whether or not this store is capable of operating the service, or whether a change of staff is in order...
Oct 12th, 2019

Worst post office ever.
May 11th, 2019