Ernest Jones

Dev, the manager, is one of the nicest people! I have had trouble with my incredibly precious engagement ring and Dev went above and beyond to help me sort everything out! The service I receive from Ernest Jones Welwyn is nothing but brilliant time after time!
Apr 28th, 2023

We got our wedding rings at good price and the staff was very friendly and competent giving us all the information needed.
Apr 13th, 2023

Went to multiple watch retailers but bought from here because of their outstanding customer service. Chloe and Jess looked after me and nothing was too much of an ask. Communication was excellent throughout which made my purchase quick and easy. Would recommend going to see Jess and Chloe if youre looking for any jewellery or watch.
Apr 11th, 2023

A touching tale. My old and trusty Tag Heuer was deserving a check over and service. The watch had been on my wrist since 1994 and had travelled around the world twice. I took it into the WGC branch. Imagine my dismay when I was informed that the watch had been lost in transit to LVMH, through no fault of Earnest Jones. The manager was wonderful and negotiated a replacement Tag for me. I picked it up yesterday and am thrilled to bits. I loved my old Tag, particularly the style of the bracelet. The new watch has the same style of bracelet. I am a happy man. I just wanted to thank the magnificent Dev and his friendly staff for their wonderful support and service, and for going that extra mile.
Mar 10th, 2023

Dev the store Manager - at Ernest Jones Welwyn Garden City branch looks after me and my family exceptionally. His personal service and attention to detail in making any purchase or after care is tremendous. Thank you Dev.
Mar 9th, 2023