National Tyres and Autocare

Worst communication ever. Cost me a lot of lost work time and inconvenience.
Jan 27th, 2023

after replacing the control arms in the car, I went to set the alignment and that's how my problems with wheel alignment began, I was in several garages and in each they said that it was wrong and they would fix it, so it was this time, unfortunately nothing has changed, it's even worse with driving fast pulls me to the middle of the road and smells of burnt rubber. the staff is nice and helpful but when it comes to the work done I have to give 2 stars. driving this car has become dangerous
Jan 20th, 2023

Unprofessional by Rob and Darrel. Changed my tyre, went home noticed the wheel nut was missing during cleaning my alloys next day. Branch manager was fantastic dealt with it by a replacement told me come in tommorow, but he will be working at another branch.When I got there staff darell, started arguin with me saying it was missing before. I said your manager has sorted this. I had all the evidence on phone images before and after of my wheel change.pls note, I recommend all customers take images before any work is carried out, you can not trust them at all. I then showed darell the before images he didn't like it got aggressive tone towards me. After that Rob works there got rude got defensive didn't like the fact I was telling truth, I had all the evidence . His staff member next to him saw and knew what rob did wrong.that staff member was very helpful. Next time think twice by making false allegation towards customers. Rob couldn't give an answer, I wonder why? Next time I will stick with and recommend formula one autocentre or super tyres & protyres in wgc to everyone. Much better staff and professional you can trust your car with them. I am disgusted staff at national tyres, spent my hard money and they get away with it. Never had such bad experience in my life. I forgot to mention in 2020 during wheel alignment, staff damaged car driver side matt with oil stains and grease!. At protyres & supertyres they cover your seats before getting in your car.Think twice before you spend your hard earned money especially they don't have a clue and not so proffesional.....
Dec 12th, 2022

Nov 12th, 2022

Phoned up mid Saturday afternoon after a brake warning light came on, and other garages were closed until Monday. These guys could fit me in with a quick inspection (brake pads gone) and quote, and I can go back on Monday morning to get the pads replaced. Helpful and pretty much exactly what I needed - thank you! Update from my most recent visit, months later - they remembered me, asked about my missing wheel nut (now replaced), and did a great job getting me new tyres. Happy to stick with five stars!
Oct 30th, 2022