TONI&GUY Welwyn Garden City

I love Toni & Guy in WGC. It has been my go to salon for a haircut for a few years now. I have had my hair done by different stylist there and it is always fantastic. Today by Jessica, great haircut and styling, lovely girl. I definitely recommend this place.
Apr 7th, 2023

Love Lisa shes a fabulous colourist
Dec 7th, 2022

Service: Blowouts
Nov 27th, 2022

Services: Hairstyling, Blowouts, Shampoo & conditioning
Nov 17th, 2022

The worst experience at Tony and Guy. The manager, called Simon, is very unprofessional, defensive and rude. In his world, the customer is always wrong. My top was completely drenched from a really aggressive hair wash. The assistant also washed my hair with extremely hot water which I complained about several times, my scalp was hurting. Simon, the manager, blamed it on the type of top I was wearing because it had a high collar. What manager does that!? He didn't seem apologetic at all that my top was drenched and on a freezing cold day to top it off. He also casually dismissed the hot water issue claiming the salon had water temp control problems. Why are you letting customers' hair get washed with faulty taps? Not a professional setting. Will not return. He eventually and reluctantly accepted to give me a refund after my complaints. Exhausting and terrible experience. Will not be returning or recommending.
Mar 31st, 2023