Everest 2020 Ltd

I am very disappointed with how they are treating me. The level of communication is terrible. I have been chasing them for a few days, and they seem to ignore me. The latest response has been to call the Call Centre. Before the Customer Relations department says they have been in touch, they have not. I have been chasing this, not them. I will update this review with the good, the bad, and the ugly shortly, but I have put this review so that anyone considering them thinks about if being fobbed off is something you can cope with. Why is it that The Customer has to chase this and reach out? Why can't Everest do this?
Apr 3rd, 2023

Very poor service , manufacturing faults with recently fitted door and poor workmanship. All reported to 3 different departments at Everest windows yet still not even received an acknowledgment
Mar 10th, 2023

Feb 13th, 2023

After a 2 hour home visit I was quoted 18K for replacement timber sash windows for ONE ROOM only. Shockingly expensive, and total waste of 2 hours. Cost information on the website is not sufficient to allow the customer to make an informed choice BEFORE long winded home visit is booked.
Jan 14th, 2023

I had my guttering fascias replaced by Everest. After the first rain after having them replaced it caused rain to leak down each corner of my house. After numerous emails back and forth with the customer service, they havent rectified the problem or sent anybody round to see the problem. The mistake I made was paying in full, if I had paid in instalments Im sure they would be more interested in my complain! My advise would be dont pay in full until you are happy with the work, and dont expect anything from their customer service as it is frankly a joke! I will never use this company again. I have given one star as that is the lowest score I can leave otherwise it would have been a zero!
Jan 1st, 2023