The Brow & Beauty Boutique

Apr 9th, 2022

Michelle is great, explains what she's doing, very clean and tidy work area, professional through and through
Mar 30th, 2020

I have now had my nails done by this lady twice. The first time the transfers that had the nail designs peeled away at first I thought nothing of it as things happen although I've not had this issue before. The second time I had the extensions done whilst doing the extensions she damaged three before fininshing and used something called silk to patch it up. Again i thought it would hppwfully be fine. The next day one nail that she patched lifted at the corner and so i of course contacted her she didn't respond until the following day where I had already been in London and another lifting and chipping away before she offered for me to come that very day. Over several days I was back and fourth with her trying to get a time suitable to repair and she said she had no time then took responsibility and offered to redo them as each day a new nail fell off completely or began lifting. She refused giving a time suitable for myself to attend to redo them until the month after during a the times of day she knows I'm completely unavailable she is refusing to refund me as she says it is apart of her policy if the nails dont last 48hours it is her policy you can contact her to redo them which i had. She has ripped me off of 40 Someone I thought was trust worthy is completely inconsiderate to clients that pay for a service. Her reviews are mostly because she askes everyone to leave one and she has even put some on here herself. Please be aware of services your using and follow up your Right a as I am having to now. Something that can easily be solved by fitting me in to redo it or refund me as it is her fault will now be a long drawn out unesccesary process. She has no care for her clients she only cares about receiving payment evidently. Avoid using this service at all cost you'll be at a loss. I have never had my nails last me less then 3-4 weeks even with basic gel nail services.
Feb 6th, 2019

Had microblading with Michelle yesterday and couldnt recommend enough... very professional and made me feel completely at ease and explained everything! Love my eyebrows so much now, cant wait to try other treatments with her.
Nov 16th, 2018

I had the pleasure of meeting Michelle yesterday to allow myself some me time to have a few treatments down - including my nails!! Michelle was extremely warm, welcoming and professional! Her Home salon is comfortable, cosy and totally fit for purpose! I found the service to be impeccable and I am extremely pleased with my results! Id highly recommend giving Michelle a visit and supporting a local small owned business!! You will not be disappointed!
Sep 20th, 2018