Kings Cycles
Hours
Chamber Rating
-
Gavin Dawe
Awesome service. Very reliable and knowledgeable. Super friendly. Nothing is to much trouble. Really wouldnt want to go anywhere else. Loads of trust.
Feb 14th, 2023 -
Anne Wade
Always so kind, knowledgeable and great at what they do:)
Nov 15th, 2022 -
Sharon Fowkes
I wouldn't rate these at all, had our bike for weeks, was initially told they knew the problem, turned out they couldn't find a fault but but bike still not fixed, gave us a hefty 200 bill and bike unusable, they said they tried everything but we took elsewhere and problem picked up right away, they seemed knowledgeable but in reality they were novices, they even cut the brake cables, but beware you still have a large bill even if they don't fix, we got impression they wanted us to buy one if their own bikes and trade ours in. We couldn't understand why they had the bike for nearly 3 months and never kept us informed of what was going on
Sep 14th, 2022 -
Sophie Fletcher
Very helpful
Jul 14th, 2022 -
PJ Glover
I always like to support local so popped my road bike in for a service. Also looked for a couple bikes for Christmas for my 2 children. I was quoted 45 on a service which was fine and they would call me if it needed any work done and I would collect in a week as I was going away for a week. I called the day I got back, and they were only just starting on my bike, no problem they said they would call when done this was a Tuesday no call later that day, no call weds, no call Thursday.. so I call on Friday as really wanted to cycle over weekend and its been done. I am thinking the lack of customer service is concerning and when I leave the bike a week for a service its acceptable for me to expect it to be done. I then arrive to collect and the bill is 82!!!!! Nobody explained whats been done so I asked and was told the service was 80, nothing needed doing but they charged me 2 for some lube which wasnt part of the 80 service! I was told it was 80 as they decided to give me the 80 service silver service and not the 45 one. The price is one thing I dont begrudge that if its the going rate which it isnt but I do expect customer service as a minimum. Wont be back.
Aug 6th, 2022
Contact Info
- (182) 366-2260
Questions & Answers
Q What is the phone number for Kings Cycles?
A The phone number for Kings Cycles is: (182) 366-2260.
Q Where is Kings Cycles located?
A Kings Cycles is located at 7 Cornhill, Wellington, eng TA21 8LU
Q What is the internet address for Kings Cycles?
A The website (URL) for Kings Cycles is: http://www.kingscycles.co.uk/
Q What days are Kings Cycles open?
A Kings Cycles is open:
Sunday: Closed
Monday: Closed
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 8:30 AM - 8:30 AM
Q How is Kings Cycles rated?
A Kings Cycles has a 4.0 Star Rating from 35 reviewers.
Hours
Ratings and Reviews
Kings Cycles
Overall Rating
Overall Rating
( 35 Reviews )Gavin Dawe on Google
Awesome service. Very reliable and knowledgeable. Super friendly. Nothing is to much trouble. Really wouldnt want to go anywhere else. Loads of trust.
Anne Wade on Google
Always so kind, knowledgeable and great at what they do:)
Sharon Fowkes on Google
I wouldn't rate these at all, had our bike for weeks, was initially told they knew the problem, turned out they couldn't find a fault but but bike still not fixed, gave us a hefty 200 bill and bike unusable, they said they tried everything but we took elsewhere and problem picked up right away, they seemed knowledgeable but in reality they were novices, they even cut the brake cables, but beware you still have a large bill even if they don't fix, we got impression they wanted us to buy one if their own bikes and trade ours in. We couldn't understand why they had the bike for nearly 3 months and never kept us informed of what was going on
Sophie Fletcher on Google
Very helpful
PJ Glover on Google
I always like to support local so popped my road bike in for a service. Also looked for a couple bikes for Christmas for my 2 children. I was quoted 45 on a service which was fine and they would call me if it needed any work done and I would collect in a week as I was going away for a week. I called the day I got back, and they were only just starting on my bike, no problem they said they would call when done this was a Tuesday no call later that day, no call weds, no call Thursday.. so I call on Friday as really wanted to cycle over weekend and its been done. I am thinking the lack of customer service is concerning and when I leave the bike a week for a service its acceptable for me to expect it to be done. I then arrive to collect and the bill is 82!!!!! Nobody explained whats been done so I asked and was told the service was 80, nothing needed doing but they charged me 2 for some lube which wasnt part of the 80 service! I was told it was 80 as they decided to give me the 80 service silver service and not the 45 one. The price is one thing I dont begrudge that if its the going rate which it isnt but I do expect customer service as a minimum. Wont be back.