Gurkha Bullion & Vault

(2019) Absolute scam of a company. No professional conduct or thought for customer service. I paid in full for a decent amount of product but it has been over 5 months since they said they would ship it to me and nothing. They keep saying its because of lockdown but they are continuing to take orders for WHAT. To not send it and just keep the cash. Shameful behaviour. Disgusting. I would NOT recommend this company to ANYONE. 2023 Update: Now in the middle of a court claim and am waiting for a response. For others information in case you are also going to complete a court claim: PRASANT THAPA IS THE OWNER TO PUT FORWARD FOR COLLECTION OF DEBT.
Apr 22nd, 2023

Wish I could give 0 star. Had ordered a gurkha watch for my granddad on Aug 2022 for fathers day its April 2023 and I still have not received anything. I have emailed and messaged many times for a refund and they keep tell me its on the way. I have told them many times already that I want my refund but they keep ignoring my request. Please do not use this service. They are FRAUD!
Apr 6th, 2023

Have had bad experience with them. Over a year and still havent got refund so I am currently starting small claims court against them. Wasting my money like this and when I told them I will do that they didnt seem to care. Time to take action now
Mar 3rd, 2023

Nov 26th, 2022

I ordered beruwa bangle last year oct 2021. Still not arrived . They keep making excuses and prolonging my order. I contacted them numerous times but no response. I am so angry, annoyed, have got really bad anxiety and depression.very bad customer service, unprofessional, full of lies and extremely disappointed.
Oct 17th, 2022