Tingdene Homes Ltd
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Hours
Chamber Rating
-
tinpular time
Oct 29th, 2022 -
Lyndy Gough
Mar 1st, 2023 -
Richard Calver
Dec 24th, 2022 -
Jane Mack
Nov 8th, 2022 -
Paul Oliver
May 1st, 2023
Contact Info
- (193) 323-0130
Questions & Answers
Q What is the phone number for Tingdene Homes Ltd?
A The phone number for Tingdene Homes Ltd is: (193) 323-0130.
Q Where is Tingdene Homes Ltd located?
A Tingdene Homes Ltd is located at 45-49 Bradfield Rd, Wellingborough, eng NN8 4HB
Q What is the internet address for Tingdene Homes Ltd?
A The website (URL) for Tingdene Homes Ltd is: http://www.tingdene.co.uk/
Q What days are Tingdene Homes Ltd open?
A Tingdene Homes Ltd is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Tingdene Homes Ltd rated?
A Tingdene Homes Ltd has a 3.2 Star Rating from 27 reviewers.
Hours
Ratings and Reviews
Tingdene Homes Ltd
Overall Rating
Overall Rating
( 27 Reviews )
Lyndy Gough on Google
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Richard Calver on Google
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Jane Mack on Google
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Paul Oliver on Google
This is the latest update on a one year old problem read below this entry for the full story
20/01/23
Now nearly 12 months since fault reported, Tingdene emailed me at 06.17 AM this morning asking if they could come today with a replacement window. Never going to say no given the long term issues we are having. Engineers arrived with the replacement window which was again the wrong size! The third visit with a window that was the wrong size even though the engineers measure it while here. They then broke that unit putting it back in the van. Completely baffled how you can bring the wrong size three times? Just totally frustrating experience this can surely only be happening to us otherwise service like this would result in going bankrupt.
One of our double glazing units became faulty in Feb 2022, we arranged with Tingdene for a replacement which they said was free.
Their engineer came in March but the window he brought was the wrong size, something we predicted would happen based on previous experiences.
We then called them every month for an update each time being told its all in hand but then nothing happened.
Eventually we were told a replacement would be brought on Oct 4th 2022 and there was a fitting charge of 140. The first time any charge had been mentioned.
We waited in on Oct 4th and at midday when nobody had visited I called Tingdene to be told they were not coming today. We were not surprised.
Tingdenes customer service in the past two years has become terrible if you are considering buying a home from them you should think very carefully about using a company that cannot look after you once it has been delivered.
Additional Updates
After not showing up on Oct 4th Tingdene said they would be coming on the 6th. Again we waited in and at lunchtime rang them to be told again the engineer was not coming, no call from them to tell us that. The wait goes on.
Next date to arrive was the 13th Oct late on the 12th I rang to check if coming to find out tomorrow is also cancelled.
On Oct 20th an engineer from Tingdene arrived with a replacement unit, unbelievably just as back in March it was the wrong size again!
Nov 1st today still waiting to hear when they are coming back. Now nine and a half months since it was reported
Dec 4th Tindene rang to ask if they could fit the window on Dec 10th just our luck we will be away on holiday. The next date they have will on Jan 10th 2023. If that actually happens it will be 11 months after reporting the problem.
We rang Tingdene on the 9th of Jan 2023 to check what time they would be visiting us on the 10th, only to be told they were not coming as the glass had not arrived, nobody thought to inform us as per usual!
We were told by the engineer who came on the 20th of Oct he would make sure the glass was ordered so how come they do not have it 3 months later.
Also Tingdene had offered to fit the glass on Dec the 10th so they must have had the glass then so how come on Jan 10th they do not have the glass? New date given now of Jan 26th 2023. Two weeks short of 12 months when we first reported this problem. How can you buy from Tingdene if you read this report. Tingdene if you are reading this fix my problem and I will let people know you did actually do something.
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tinpular time on Google
So much.
Aall that too one side the semi autocratic nepastism that holds no respect for disabilities oh dear. Before & after going into detail of this within both employee positions.
A Fully qualified professional master craftsman. A Gold CSCS card with much to know and say about staff and the workers that are not trained for any of there policies they promote.
Production is more valued than a quality that is left too the workers there for 20 years plus.