Rowlands Pharmacy Wellingborough

Don't answer the phone and keep messing my meds up
Mar 31st, 2023

Been using this pharmacy for years, and have watched customer service plummet over the last couple. Customer service is atrocious. One person serving and all other staff in the shop ignoring queues that build up. In there this morning. Three staff members trying to find a prescription for someone and guess what eventually they said its not here?? Meanwhile the queue builds up and are ignored. Sort it out please!!
Mar 1st, 2023

First and only time I will go there. Standing in the rain waiting for it to open. Opened 3 minutes late. Mot such a big deal if we werent all standing there wet. Next we couldnt pick up our prescriptions coz pharmacist stuck on M25. Tried to call a bit later to check if pharmacist had arrived. Looks like nobody has a clue how to answer a phone. Asked GP for 28 100mg tabs to be made into 56 50mg and pharmacist only have us half the order. Who gets a repeat prescription on a monthly basis all of a sudden halved. Our normal pharmacist would have picked this up and called us before collection ( they actually have done this in the past). Definately will not use again
Dec 6th, 2022

They never answer the phone the send off prescriptions that that the should have in stocks since the pharmacist left its gone to pot queuing for ages for them not to have even printed the prescription yet! Really bad
Oct 28th, 2022

10 minutes in the doctors, over half hour waiting for prescription next door, 7+ elderly people having to stand outside and wait their turn, took way too long waiting for 1 item on prescription, terrible.
Oct 19th, 2022