Wellesboune Pharmacy (Avicenna Partner)

Never had issues with this pharmacy. Always have my medication and if they don't it's out of their control. Recommend.
Apr 12th, 2023

The worst experience I have had in a chemist for the two times I have been in there. The staff there when I went in looked like they didnt get on. The lady serving me had little interest both times and the second time they had to search for the prescription and I was told to sit down and was there for 20 minutes before I was handed the drugs and was told to sign the forms and The pharmacist just walked off. I will find somewhere else.
Dec 11th, 2021

This pharmacy likes you to order your prescriptions a week in advance so as to give them enough time to order in what's required. So with this in mind my son's prescription was ordered on Thursday 7th April at 12:12. I phoned the pharmacy on Wednesday 13th April at 11:49 to check if it was all there and ready to collect and was told that it was but as is normal policy the controlled drug could only be made up on the day of collection. I went in on Saturday 16th April at 9:00 to collect his prescription to be told that the controlled drug would have to be ordered in and to "come back next week to collect it." When I explained that the prescription was ordered 9 days ago and that I had phoned 3 days ago to check that it had all been ordered in and was ready to collect I was met with a shrug of the shoulders and "I'm sorry but we've got to order it in." Now all this would be bad enough if it was a one-off but it wasn't. This is the 3rd month running when the same thing has happened. The incompetence of whoever is supposed to order in the medication on time and doesn't and the lies of being told it's ordered in and ready to collect when it isn't has left me in the position of either letting my son go several days without his medication or seeking an alternative source (online black market). As this keeps happening I'm not going to simply leave a bad review on here and consider that the end of the matter as I have my son's health to think about so I intend to also lodge a formal complaint to the ombudsman stating everything in this review.
Sep 1st, 2021

Very friendly and helpful
Aug 16th, 2021

Very safe,,masks required, friendly helpful staff.
May 17th, 2021