Protec Direct
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unit 1, Britannia Park, Trident Dr
Wednesbury North Ward, eng WS10 7XB - (333) 003-5454
Hours
Chamber Rating
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Tom Frearson
Ordered an 'in stock' item to be told it's on back order as not actually in stock. Sure, things happen. But, when asking for a refund they claim it will take 7-10 days. Now, an item not being in stock even though they advertise as so is just unfortunate and not the end of the world. But, taking money for an item not in stock and then holding the money for 7-10 days is simply wrong (Im sure theres a law against this somewhere). When contacted to say this is simply unfair, I get a 'computer says no response'. Just bad service.
Dec 17th, 2021 -
Luke Smith
Oct 28th, 2021 -
Mr E
Sent me completely wrong boots. Got to wait for them to arrange return and receive them back before I can get a new pair or pay again and wait for refund. Boots aren't even close to what I ordered and product numbers not even close or similar. Issues did get sorted and communication was okey
Jun 26th, 2021 -
Mark Tether
Unfortunately they didn't have all of my items in stock (due to covid19). However, they replied quickly to emails, sent out items in stock and refunded the balance. Will use them again.
Dec 21st, 2019 -
Gayle Painter
Absolutely fantastic company- I really cannot praise them enough. The quality of the waterproofs are outstanding and yet at such a competitive and great value cost. We have used them for Duke of Edinburgh and they keep the students completely dry, even in the recent heavy downpours! The customer care is second to none- prompt, helpful, friendly and so efficient. I 110% recommend using this company.
Dec 4th, 2019
Contact Info
- (333) 003-5454
Questions & Answers
Q What is the phone number for Protec Direct?
A The phone number for Protec Direct is: (333) 003-5454.
Q Where is Protec Direct located?
A Protec Direct is located at unit 1, Britannia Park, Trident Dr, Wednesbury North Ward, eng WS10 7XB
Q What is the internet address for Protec Direct?
A The website (URL) for Protec Direct is: http://www.protecdirect.co.uk/
Q What days are Protec Direct open?
A Protec Direct is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Protec Direct rated?
A Protec Direct has a 3.6 Star Rating from 29 reviewers.
Hours
Ratings and Reviews
Protec Direct
Overall Rating
Overall Rating
( 29 Reviews )Tom Frearson on Google
Ordered an 'in stock' item to be told it's on back order as not actually in stock. Sure, things happen.
But, when asking for a refund they claim it will take 7-10 days.
Now, an item not being in stock even though they advertise as so is just unfortunate and not the end of the world.
But, taking money for an item not in stock and then holding the money for 7-10 days is simply wrong (Im sure theres a law against this somewhere).
When contacted to say this is simply unfair, I get a 'computer says no response'. Just bad service.
Luke Smith on Google
Mr E on Google
Sent me completely wrong boots. Got to wait for them to arrange return and receive them back before I can get a new pair or pay again and wait for refund. Boots aren't even close to what I ordered and product numbers not even close or similar. Issues did get sorted and communication was okey
Mark Tether on Google
Unfortunately they didn't have all of my items in stock (due to covid19). However, they replied quickly to emails, sent out items in stock and refunded the balance. Will use them again.
Gayle Painter on Google
Absolutely fantastic company- I really cannot praise them enough. The quality of the waterproofs are outstanding and yet at such a competitive and great value cost. We have used them for Duke of Edinburgh and they keep the students completely dry, even in the recent heavy downpours! The customer care is second to none- prompt, helpful, friendly and so efficient. I 110% recommend using this company.