Eastbury Road Post Office

Avoid this post office !!! Post office staff didn't accept my parcel today because they said it won't be collected until tomorrow and is to big to leave it in the shop till next day, as I checked my parcel is around 14 kg and 80cm x 70 cm and is fit for Parcel Force delivery They advice to come back tomorrow morning around 10 o'clock to drop it , that will mean another drive to post office and handle the parcel one more tine . The way they work is not acceptable and Royal Mail should check better the quality of service that local shops that act's as Post Office offer to customers
Aug 27th, 2022

Helpful and convenient. Thanks.
Aug 15th, 2022

It's quite the handy little shop and post office to have nearby. I read the other comments and can say that I've never seen or heard the staff harassing anybody. The shop is indeed cramped but at least I can find pretty much all essentials( and more ) conveniently in walking distance(as per expectations of a convenience shop), it's by no means a 5* hotel customer service/layout/luxury experience but I honestly don't expect that when going in there. Although customer service point could use some improvement, staff have been friendly when I've initiated small talk. In regards to the parcel force comment, I'm pretty sure if you check online you can see that Royal Mail fulfils all shipping up to 20kg then 20+ is all parcel force, although I imagine the frustration if you haven't seen that info beforehand, but I don't think it is the shop/branch fault. Overall, can't complain. I like having it near by to get essentials when I don't want to go to the supermarket, or when I need to post an item.
Jun 18th, 2022

Oct 23rd, 2021

1 Only Postoffice branch in England not accepting a Scottish notes, I been to this post office to pay some money to my bank account the man was at the Postoffice refused 2 Scottish notes as he got no clue about the currency was keep saying fake notes poor service
Oct 17th, 2021