Cotswold Outdoor Watford

Couldn't be happier with the brilliant service. I dropped in at 4pm needing new walking gear in a hurry, no time to go home to change but due on a walk in the next hour. I was also having sight problems as recently had eye operations & couldn't read labels etc. I asked for help from a staff member who was restocking shelves. Explained my needs and my eye issue and she was brilliant. Within half an hour I had left fully kitted out with new waterproof walking gear, ready for the heavens to open (which they did).
Apr 21st, 2023

Apr 19th, 2023

I was served by Huw today who was absolutely brilliant! He really knows his stuff! We spent over an hour going through all the different types of hiking boots. He measured my feet, the way my feet arch, width etc to find the perfect boot. We went and picked out all the ones he thought would match my foot shape and let me try them out. Happily ended up buying some which I can trail and walk around inside for a while to see how they fit/feel, if I find them uncomfortable, I can take them back and can trail some others, Amazing place!! Very much recommend!!!
Apr 16th, 2023

Lovely staff, very good customer service.
Apr 9th, 2023

Jessica was very helpful and lovely when treating my boots with the IMBOX machine. Thank you very much
Mar 31st, 2023