Gas Mark 1
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Hours
Chamber Rating
-
Rachie A
Dec 4th, 2022 -
Paul Humphrey
Mar 24th, 2023 -
Kurt Jansen
Mar 7th, 2023 -
Pontipee shop
Dec 24th, 2022 -
L M
Dec 4th, 2022
Contact Info
- (192) 323-1780
Questions & Answers
Q What is the phone number for Gas Mark 1?
A The phone number for Gas Mark 1 is: (192) 323-1780.
Q Where is Gas Mark 1 located?
A Gas Mark 1 is located at 15-21 Market St, Watford, eng WD18 0PA
Q What is the internet address for Gas Mark 1?
A The website (URL) for Gas Mark 1 is: http://www.gasmark1.com/
Q What days are Gas Mark 1 open?
A Gas Mark 1 is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Q How is Gas Mark 1 rated?
A Gas Mark 1 has a 4.1 Star Rating from 35 reviewers.
Hours
Ratings and Reviews
Gas Mark 1
Overall Rating
Overall Rating
( 35 Reviews )
Paul Humphrey on Google
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Kurt Jansen on Google
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Pontipee shop on Google
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L M on Google
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Rachie A on Google
The heating system needed a replacement part, she knew exactly what was wrong with it because it had broken before. She called Gas Mark One and said this is broken could you give me a quote for how much this will be to fix? The man said he will come out. He came out to the property, was there for literally 2 minutes and informed her of what she already knew, that that part needed replacing. He then gave her a card machine and charged her 85 for a 'call out charge' to tell her what she had called them for in the first place. He then said he will send a quote for the work.
They were unaware at this point that this customer was my mum and they had just carried out a big job for me as a business, where they came in cheapest and did not charge to do a quote/call out at all. Very angry about this, I contacted Toni and he said he will take some money off the quote when she receives it. She received the quote two days later for over 400 plus the 85 she had needlessly paid. I didn't even bother asking for the reduction promised as I knew this was not what it cost to fix seen as we have had it fixed before.
Low and behold we used a different plumber who asked for a couple of photos, was round 2 days later with the part needed, did the work and charged 80 for the whole lot!
I felt awful that I had recommended this company based on business experience with them and they went and took advantage of an older lady and ripped her off. Never got the money back, and will never use again for business or personal. They treat businesses with bigger money jobs very different to a lone older woman. What makes it worse is when I first recommended them, my mother's response was oh no they were in the paper for ripping off older people. I said must have changed hands because they were very reasonable!
I would avoid if you don't want to be ripped off. The only way they could have resolved this was to refund her the obvious rip of 'call out charge' but they wouldn't even do that sadly.