Rosanna's Florist

Apr 2nd, 2023

Had my Mothers Day flowers from my children delivered from here & really disappointed that they would send something in such poor condition. My daughter asked for lots of bright colours but what I received is mainly very pale yellow/cream (this doesnt bother me but upset my daughter as its not what she asked for). The issue is the state of the flowers. They have brown petals & some even covered in mould!!!
Mar 23rd, 2023

For Valentines Day, I called and asked for the person on the phones personal choice about flowers and they were excellent. A great selection of flowers that looked nice together, and lasted a while. However the reason why this review is three stars is because today on Mothers Day, an important day for everyone and a busy time for the business, my flowers were given to someone else, who apparently has the same name as me and number. According to staff they called my number and the guy on the other side said he was coming in two minutes and he took the flowers that I paid for online. When I went to collect my flowers during my pick up time I was told my flowers were already taken and given a substitute product instead. The substitute product was a 5/10 compared to the 10/10 flowers I had ordered. I understand the business goes through busy periods such as Mothers Day but there should be thorough checks on the people collecting pre paid products, such as a reference code check as I believe the shop does issue reference codes to people however they do not check this when people come to collect. Overall Ive purchased flowers twice from here, the first time was so nice, I had to do it twice but I didnt get the same results. 3/5 stars from me
Mar 8th, 2023

Just received most beautiful health red tulip bouquet...
Feb 21st, 2023

Honestly save your money and go somewhere else, I brought some flowers yesterday I rang and explained what I wanted that I seen on the website and she said thats fine everything was okay she took my number and said it will be ready for me when I got there When I got to the shop I was given something completely different she told me its not the season for them flowers but only after I showed what she was advertising online, The roses were dead /dying in what she gave and she was upset for me saying its false advertising and she had my number to tell me of any changes. In the end I had to settle for something because it was last minute birthday present If you cant deliver what you are advertising please speak to the customer and keep them involved if I knew this would have been the result I would have gone to a local shop in my area.
Jan 21st, 2023