Upton Road Surgery

I am surprised at all the negative reviews directed at the surgerys receptionists. I spoke to two different receptionists this week and both were very helpful and patient
Aug 6th, 2022

A fantastic practice! I have been a patient for almost 4 years; and each and every doctor/nurse, clinical admin and reception team, have been great! I have to give a special mention to Dr. Virdee. Its rare to find a doctor that combines such personal touches and care for a patient, with outstanding quality of medical care and understanding. She has been so thorough, empathetic and supportive. She is one of the best clinicians Ive ever been a patient of!
Mar 22nd, 2023

Feb 22nd, 2023

Horrible service!! I would like to give a 0. It is impossible to book an appointment and the receptionists are so rude. The lost my test results.
Nov 5th, 2022

The receptionist called ildiko is the rudest person to ever exist and should not even be allowed to work in a health care department! She has called me to book an appointment and has hanged up the phone on me because she said I was asking too many questions, she was so informal she was using what instead of pardon, she was rude and impatient. A health care receptionist should never hang up the phone on a patient. She is unprofessional, rude and disrespectful!!!! she is ruining the reputation of the practice
Oct 13th, 2022