M Mansell (Watford)

We were very disappointed. We asked Mansell's to do a damp inspection and paid in advance - this payment would be deductible from any work. The inspection was completed and I had to remind them to send the report which we received two weeks later. The report said we didn't have a damp problem (despite the fact that there are traces of damp) and the report made no mention of upstairs - only downstairs. I asked for the report on upstairs and got an email saying "they didn't find any damp". I asked if we could have Mansell's do some work such as plaster boarding to help our issues and was told they wouldn't. We had a second company come out when we found green and white mould climbing the walls upstairs - including in our child's bedroom. The damp meter read very high and the thermostat pointed to up to 80% humidity. We had a damp course put in, thermal boarding and things seem better. Very dissatisfied with communication and attention from such a large company.
Mar 20th, 2023

Had mould showing in the loft and damp randomly appearing on wall in bedroom so thought there maybe something sinister going on. However, was put at ease when Martin came out to inspect and was told it's bad condensation and needs a breeze block/air vent put in to help with circulation flow and maybe loft insulation. Very honest & trustworthy company and would definitely use again if needed!
Dec 3rd, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Nov 16th, 2021

Very helpful with giving me information on the problem and how to deal with it.
Apr 3rd, 2020

WOW!! what an amazing service. We moved into a old house and the survey picked up wood beetle in our garage. We called Mansell's and they came and looked and completed the work the day we moved in to allow us to use the garage straight away :) Highly recommended!!
Mar 21st, 2018