Harveys Furniture

Poor company, great communication by salesman but very poor processes and structure post sale. Purchased two sofas based on delivery date offered, waited all day for delivery and after two phone calls was told there was an issue. Called back in morning and booked for following Friday, another day off work - was told two days before that they have stock issues and now is a 6 week wait. Could have gone with other choice on day and received another product in better time. Subsequently cancelled order and asked for deposit back - the poor reviews are not isolated and smells of poor stock control and perhaps cashflow issues as reviews have got much worse recently on same issues - be careful if using this store, I would suggest. Not great at all, but v good communication from particular salesman on floor.
Jan 16th, 2020

I browsed this place, clean and well looked after, helpful staff well done
Sep 1st, 2022

No much collection
Apr 30th, 2022

The manager nigel was rude to my partner on the phone then to me when I called up. We were trying to get a part of a sofa and he said he was certain you couldn't get. I rang customer services who said he was wrong and that we could get it. I rang up to order it and he still said it didn't exist. I rang customer services back and they ordered it for me. Had to chase them about five times to get any sort of update.
Dec 18th, 2020

Nice stuff really helpful staff that go that extra mile
May 2nd, 2020