Roxby Garage Ltd Southampton

Based on my call, they never called back. Otherwise other visits I'd have rated higher.
Feb 23rd, 2023

your rip off merchants, you over charged for the amount of time you spent on the car to diagnose the problem. I expected to pay a fee but not a rip-off fee because you knew you wouldn't get anymore out of it... your rude, the attitude stinks and the customer service is below zero and you hang up/decline customers calls when it doesn't go your way. I wouldnt trust or touch this garage with a barge pole. Service: Vehicle Inspection
Feb 23rd, 2023

Massive thanks to Phil and his team at Roxby. I purchased a cracking Ford Fiesta form the garage and decided to travel a long way to pick it up. On the way home I had a problem with the car, nothing that the garage could have foreseen! After sales service is often over looked, but I cannot compliment Roxby high enough. They made a promise to sort the problem and they did so. They even delivered the car back to my door. I will happily return my business when looking for my next car. Service: Auto maintenance
Feb 17th, 2023

Feb 15th, 2023

In response to Aston Moores. You were the person who asked to have your vehicle recovered to Roxby Garage and asked us to carry out diagnostics on your vehicle, You also were called with the time that was required to diagnose your vehicle and the costings which you agreed. There was no extra cost added there was no additional fees, we found the issue with your car and explained the repair, for which you explained that you wanted to scrap the vehicle. you then rudely told us that you were not going to pay the outstanding balance that you had agreed to pay, and upset several members of our staff. you have now been black listed from Roxby Garage and several others in the area. next time you take your car in to have it looked at, don't expect it to be free. Services: Air conditioning, Vehicle Inspection
Feb 8th, 2023