Cottrell Motor Co Ltd

HIGHLY RECOMMENDED. Bought a 7 series BMW from Elliot - an exceptional service from beginning to end, and an absolute gentleman. Made the whole car buying experience very enjoyable. Naveed
Mar 19th, 2021

I bought a BMW from Cottell Motor Co and it was an excellent experience, all the way through the process. From first seeing the car on the Website and being able to estimate finance payments clearly before you buy. Then when actually viewing the car on-site and looking through all the documentation and records and undertaking a test drive. The delivery was very smooth going through the pre-collection check list with them and then driving the car away. Nothing is too much for them. For after sales I had a few queries about how certain things worked on the car and they explained clearly how all these items worked to me. It was a very professional set up to deal with, I would defiantly recommend if you are looking for a quality prestige used car.
Aug 13th, 2022

Cottrell Motor Co Ltd sets the bar across the board for a perfect customer experience. I had spent weeks carrying out my due diligence when looking for my mid life crisis car. From the moment I reached out with a brief inquiry, Elliott was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the whole process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Will definitely be using his services in the future!!
Aug 6th, 2022

A superb experience from start to finish, Elliott couldnt have been more attentive, he made me feel comfortable throughout the whole process, I love my new car, thanks again. M
Jan 30th, 2022

EXEMPLARY customer service from initial phone call to driving off the forecourt! I bought a Jag XF S last week the car had been carefully sourced and was presented in fantastic condition with a full dealership service history. What really stood out though was the emphasis on customer satisfaction. Elliott is an absolute pleasure to deal with, courteous, professional and honest. A simple deposit held the car until I was able to view, there was no pressure to buy and plenty of time to view the car at our leisure. He kept in touch throughout the buying process and made the whole thing seem effortless. I would have no hesitation in going back to Cottrells again in the future for another vehicle.
Apr 18th, 2021