Family Pizza & Kebab House

Mar 31st, 2023

After receiving my receipt i asked for a VAT number, the staff said they're not VAT registered and got really defensive and told me take your money back and go away, terrible customer service and very unprofessional.
Mar 28th, 2023

Been ordering for more than 10 years! This I at extreme disgust!! Ordered takeout for me, my partner and 2 children. Delivery was over an hour late. Called first time to say they where a few minutes away. Called second time after 10 minutes to say they had new drivers and they didn't know there way around (we are around the corner) Takeaway arrives 15 minutes after 3nd call and is freezing cold. Partner rings to ask for refund and gets offered it. Accept the refund and gets rid of what is not salvageable by microwave. Someone bangs at the door asking us for all the food back in an aggressive manner (whilst 2 small children are in the house) they are told to leave premises and that the food has been binned. Phone call to manager to explain that the arrival of 2 very rude employees wasn't appropriate when that wasn't told of on phone to be returned with lots of swear words and disagreement when they where at fault. Very unprofessional and food at low standard!
Mar 11th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 10th, 2023

Food : 5/5 | Service : 4/5 | Atmosphere : 4/5 More
Feb 20th, 2023