Birchwood Medical Centre

Can't say I'm impressed with the receptionists. As to me it's obvious they have their favourites, who they will go above and beyond for. Trying to get them sorted with appointments etc.. Where as the rest of of us are treated like just another number. Who are more of a bother than anything else. The stars I give are for most of the doctors I've dealt with. Some, not all. Are very nice and even treat you like a real person and not just another piece of meat.
Apr 17th, 2023

Waited 2 weeks for a telephone appointment regarding my neck, back and knee and was told I needed to be seen in person (what they would be able to do over the phone god only knows). Got a face to face appointment 2 weeks later and told I need physio. Received a text reminder today about a physio appointment that was in 30 minutes time whilst in work but I hadnt been informed so couldnt attend. Now another 2 weeks in agony and struggling to walk and sleep. 6 weeks in absolute agony due to incompetence on their behalf. The absolutely worst doctors Ive ever had the misfortune to deal with.
Apr 14th, 2023

I would like to thank Lorraine receptionist at birchwood medical centre for getting me in to a appointment this morning,I felt i was on my last leg don't think I would of got through the weekend, thanks again really appreciated it.
Apr 5th, 2023

What do I have to do come to your windows and drop my pants to show you glads the size of golf balls to show hang on i have a medical emergency going on I need an appointment. To whom ever is answering the phone this morning your attitude is the whole reason why the practice is a joke.
Jan 17th, 2023

Absolute sham of a practice !!!!! You'll be dead by the time you get an appointment. My dad has been having funny turns with his heart and dizzy spells , trying to get into this place is like trying to get an audience with the pope. It's one surgery in the middle of 1 area. They can not cope with the numbers. Warrington hospital has the script sorted, temp check , no masks and straight in and out. This place the receptionist tries to diagnose you first. I don't know what is going on or who is running this sinking ship but maybe see how other practices are doing it and take a leaf. Believe me if anything happens to my father I won't rest until I get this place shamed all over the place.
Jun 26th, 2022