mydentist, Heath Road, Penketh

I have made several appointments now for a nhs check up for my son and I, each time we receive a letter saying due to unforseen circumstances it has been necessary to cancel our appointments. Very disappointing. I am sure private paying appointments do not get cancelled
Apr 27th, 2023

Told Id been taken off the patient list as Id not been since before covid. Not accepting new patients unless I want to pay for private. Disgusting really.
Apr 26th, 2023

If you are with the NHS, I wouldn't bother. The dentist appears to be in one day a week. 2 months waiting, then cancellation, then another month waiting then referral. To who I've no idea and neither does the reception.
Apr 23rd, 2023

No appointments in this dentist,!!! yesterday I took my kids for their regular check, I also wanted my own dental check , because I had not been since before COVID tme. The receptionist said they dont have appointments for NHS ptatients, I said I am happy to wait even 6 or 12 months, but they refused to give me any. they gave me private check information leaflet instead. Sitting in the waiting room, watching their MyDentist screen you only see their ads for their private service. I had a feeling that they use the centre to attract NHS patients to their private work I only give 2 stars because the dentist herself was nice and I have my kid's check up there.
Apr 4th, 2023

Good luck getting an appointment that THEY will keep. Called December for an appointment, one was made for January. That was cancelled and each subsequent appointment had also been cancelled "due to unforeseen circumstances." apparently it's because dentists keep leaving. Had an appointment for May, received letter saying this also has been cancelled "due to unforseen circumstances" ABSOLUTE JOKE!!!!
Mar 27th, 2023