Hewlett Packard Enterprise
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2 Kelvin Close Birchwood Science Park
Warrington, eng WA3 7PB - (888) 342-2156
Hours
Chamber Rating
-
J H
I am shocked by the level of disjointed communication between HP departments. Had a laptop turn up that failed to start up. I then wrang HP and told them about the issue, they went through the troubleshooting methods over the phone, but the suggestions didn't work. They then told me that they where going to pick it up for repair, got the notification from HP to inform me of when the pick up was, but still no pickup....I wrang them up and they arranged it again and again no pickup....this happened a third time and still nothing. I have wrang HP up today and expressed my frustrations politely and they told me they would escalate the issue and I would need to wait up to 48 more hours!... But lets rewind this, how come HP didn't say "Ok, we will send out a replacement and pickup the BRAND NEW LAPTOP you just bought from us". Statutory rights anyone? I guess HP don't have to follow the law?
Apr 12th, 2023 -
Robert Lewis
Mar 23rd, 2020 -
Anthony Hurley
Feb 24th, 2020 -
Henrosman Onuorah
Nov 7th, 2019 -
Simon Haythornthaite
Sep 19th, 2019
Contact Info
- (888) 342-2156
Questions & Answers
Q What is the phone number for Hewlett Packard Enterprise?
A The phone number for Hewlett Packard Enterprise is: (888) 342-2156.
Q Where is Hewlett Packard Enterprise located?
A Hewlett Packard Enterprise is located at 2 Kelvin Close Birchwood Science Park, Warrington, eng WA3 7PB
Q What is the internet address for Hewlett Packard Enterprise?
A The website (URL) for Hewlett Packard Enterprise is: https://www.hpe.com/uk/en/home.html
Q What days are Hewlett Packard Enterprise open?
A Hewlett Packard Enterprise is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Hewlett Packard Enterprise rated?
A Hewlett Packard Enterprise has a 3.9 Star Rating from 28 reviewers.
Hours
Ratings and Reviews
Hewlett Packard Enterprise
Overall Rating
Overall Rating
( 28 Reviews )J H on Google
I am shocked by the level of disjointed communication between HP departments. Had a laptop turn up that failed to start up. I then wrang HP and told them about the issue, they went through the troubleshooting methods over the phone, but the suggestions didn't work. They then told me that they where going to pick it up for repair, got the notification from HP to inform me of when the pick up was, but still no pickup....I wrang them up and they arranged it again and again no pickup....this happened a third time and still nothing. I have wrang HP up today and expressed my frustrations politely and they told me they would escalate the issue and I would need to wait up to 48 more hours!... But lets rewind this, how come HP didn't say "Ok, we will send out a replacement and pickup the BRAND NEW LAPTOP you just bought from us". Statutory rights anyone? I guess HP don't have to follow the law?
Robert Lewis on Google
Anthony Hurley on Google
Henrosman Onuorah on Google
Simon Haythornthaite on Google