Le Cafe Journal
-
Highway Cottage, 6 High St
Warminster, eng BA12 9AE - (198) 598-8423
Hours
Chamber Rating
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Beth Orchard
Wonderful little spot. Staff were so friendly and the food was really lovely. Homemade, made to order, delicious. Highly recommended. Kid-friendliness: No specific kids meni, but happy to create something that my 6year old would eat but modifying the menu. Really accommodating
Apr 9th, 2023 -
Aldina taylor
Fantastic food & warm, friendly service with a smile. Love this cafe, you are always made to feel so welcome & the food is fresh & delicious. Good value for money & would definitely recommend
Mar 28th, 2023 -
Pauline L
Awful service! What has happened to this place? Greeted by a robotic waitress who, after seating us, proceded to ignore us completely in favour of a couple in the next table who were obviously her mates. We watched, as they were served their meal promptly ( their order was taken quickly, while we were left just sitting there, and we had limited time.) We were very annoyed by this complete ignoring of us, as we had been sitting there for nearly 20 minutes , whilst the other table had 5 star, chatty treatment. The waitress, sensing that we were far from happy ( I wonder why?) asked what was wrong. We had no wish to elaborate. The meal eventually arrived. It was a ciabatta, and we had no problem with the food as such; it was ok - par for the course- nothing special.. On being pressed yet again, we stopped eating and told her that we were made to feel neglected second-class citizens in her restaurant. She then started a tirade about how our meal took longer to prepare. That was not the issue at all, and we explained that we had been sitting at our table waiting for our order to be taken by her, but she was far too busy chatting to her friends on the other table who had arrived after us, and was making sure their order was taken, and that they were looked after. We, on the other hand, had sat for a long time without any notice being taken of us. Complete second class treatment. She continued to argue on and on with absolutely no apology, just trying to justify her poor treatment of us! This rant of hers with no apology upset me so much I couldn't eat the meal at all. Disgraceful behaviour on the part of a rude argumentative waitress. If she didn't want to know what we REALLY thought, she shouldn't have asked!! Surely if we were new to the cafe it should be us who she should be trying to impress, rather than her cronies! In the days of cost of living crisis, many people do not eat out, or if they do, expect it to be a bit of a treat. This was certainly far from a pleasant, peaceful lunch we had expected and spoilt our day. We later went on to a lovely little cafe up the road, and explained what had happened. Their kindness and courtesy went some way to making up for the awful treatment we had received. I had only been into the restaurant once before, and it was ok, but nothing special. I don't remember the rudeness then, however, otherwise I would certainly not have tried for lunch! I am in the hospitality business myself, and wouldn't dream of treating my guests in this way. Too many establishments are going under in this day and age too, and Warminster is no exception! I suggest the waiting staff review the way they treat their customers, and certainly NEVER ARGUE BACK with customers, when trying to justify poor, discriminatory service, thus making the situation even worse! We shall unsurprisingly not be returning, nor do we recommend the cafe to anyone else. Hopefully this situation might get resolved .
Mar 24th, 2023 -
vegan witch
Food : 3/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 5th, 2023 -
paul deeman
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Feb 25th, 2023
Contact Info
- (198) 598-8423
Questions & Answers
Q What is the phone number for Le Cafe Journal?
A The phone number for Le Cafe Journal is: (198) 598-8423.
Q Where is Le Cafe Journal located?
A Le Cafe Journal is located at Highway Cottage, 6 High St, Warminster, eng BA12 9AE
Q What is the internet address for Le Cafe Journal?
A The website (URL) for Le Cafe Journal is: http://lecafejournal.co.uk/
Q What days are Le Cafe Journal open?
A Le Cafe Journal is open:
Friday: 10:30 AM - 10:30 AM
Saturday: 10:30 AM - 10:30 AM
Sunday: Closed
Monday: Closed
Tuesday: 10:30 AM - 7:00 PM
Wednesday: 10:30 AM - 10:30 AM
Thursday: 10:30 AM - 10:30 AM
Q How is Le Cafe Journal rated?
A Le Cafe Journal has a 4.4 Star Rating from 54 reviewers.
Hours
Ratings and Reviews
Le Cafe Journal
Overall Rating
Overall Rating
( 54 Reviews )Beth Orchard on Google
Wonderful little spot. Staff were so friendly and the food was really lovely. Homemade, made to order, delicious. Highly recommended.
Kid-friendliness: No specific kids meni, but happy to create something that my 6year old would eat but modifying the menu. Really accommodating
Aldina taylor on Google
Fantastic food & warm, friendly service with a smile. Love this cafe, you are always made to feel so welcome & the food is fresh & delicious. Good value for money & would definitely recommend
Pauline L on Google
Awful service! What has happened to this place? Greeted by a robotic waitress who, after seating us, proceded to ignore us completely in favour of a couple in the next table who were obviously her mates. We watched, as they were served their meal promptly ( their order was taken quickly, while we were left just sitting there, and we had limited time.) We were very annoyed by this complete ignoring of us, as we had been sitting there for nearly 20 minutes , whilst the other table had 5 star, chatty treatment. The waitress, sensing that we were far from happy ( I wonder why?) asked what was wrong. We had no wish to elaborate. The meal eventually arrived. It was a ciabatta, and we had no problem with the food as such; it was ok - par for the course- nothing special.. On being pressed yet again, we stopped eating and told her that we were made to feel neglected second-class citizens in her restaurant. She then started a tirade about how our meal took longer to prepare. That was not the issue at all, and we explained that we had been sitting at our table waiting for our order to be taken by her, but she was far too busy chatting to her friends on the other table who had arrived after us, and was making sure their order was taken, and that they were looked after. We, on the other hand, had sat for a long time without any notice being taken of us. Complete second class treatment. She continued to argue on and on with absolutely no apology, just trying to justify her poor treatment of us! This rant of hers with no apology upset me so much I couldn't eat the meal at all. Disgraceful behaviour on the part of a rude argumentative waitress. If she didn't want to know what we REALLY thought, she shouldn't have asked!! Surely if we were new to the cafe it should be us who she should be trying to impress, rather than her cronies! In the days of cost of living crisis, many people do not eat out, or if they do, expect it to be a bit of a treat. This was certainly far from a pleasant, peaceful lunch we had expected and spoilt our day. We later went on to a lovely little cafe up the road, and explained what had happened. Their kindness and courtesy went some way to making up for the awful treatment we had received.
I had only been into the restaurant once before, and it was ok, but nothing special. I don't remember the rudeness then, however, otherwise I would certainly not have tried for lunch!
I am in the hospitality business myself, and wouldn't dream of treating my guests in this way. Too many establishments are going under in this day and age too, and Warminster is no exception! I suggest the waiting staff review the way they treat their customers, and certainly NEVER ARGUE BACK with customers, when trying to justify poor, discriminatory service, thus making the situation even worse! We shall unsurprisingly not be returning, nor do we recommend the cafe to anyone else. Hopefully this situation might get resolved .
vegan witch on Google
Food : 3/5 | Service : 5/5 | Atmosphere : 5/5 More
paul deeman on Google
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More