Bruff Cooper

a very professional and friendly service. the staff and management had all the information required to hand to make our transaction absolutely seamless. we would definitely not hesitate to use them again. a real, and honestly deserved 5 stars. A genuine warmth and a company ethos that l can admire...they most definitely went above and beyond both searching for and providing the services/property we required.
Apr 2nd, 2023

Professional company with approachable staff. Nothing is too much trouble. My apartment is being managed by them and their communication skills are excellent. Don't shop around, use John London and his friendly team. Satisfied landlord from Frinton.
Dec 4th, 2022

John and the team at Bruff Cooper have exceeded our expectations. Always available to offer help and support when needed. John is very knowledgeable and has clear communication skills. He has proved to be highly professional at all times with a very awkward and difficult tenant of ours (found by another agent, not Bruff cooper) Having been Landlords for over 15 years, We have used many different agents. Bruff Cooper are by far the best we have found and we would highly recommend them.
Nov 10th, 2022

Mix up with wording on an email meant a lady thought she had a beach hut booked for longer than she did - Bruff Cooper sort your email wording out - meant the beach hut I had booked a couple of months before I couldnt use - arrived and another family of about 20 in there - thought it was maximum if 6! - Bruff refunded my cost - thank you for that and then lent us free of charge a beach hut 5 The Wallings which was the dirtiest beach hut I have ever seen - no gas - broken chairs and utterly filthy - Im sure Bruff thought they were being nice but how can they not know how terrible that beach hut was? . Bruff Cooper tried to help but Joy was very flippant that they had done enough but that didnt help us have a nice day- Joy if you promise to do something and you promised to check the beach hut the day before I went then you should do it - slack you hadnt checked the people had returned the key . I didnt want a refund - I didnt want a free dirty beach hut - I wanted the day I had planned with my two kids and my nephews . The family got sn extra day Bruff got money from them but no one seemed to care our day ruined ! Bruff Cooper and the other family getting things totally wrong but at my expense . Book a beach hut elsewhere !
Aug 5th, 2022

Shocking customer service from Too ladies in office would not answer basic questions and treated unfairly feel sorry for John they will close your company with the service they give
Jul 15th, 2022