Barclays Bank

Friendly staff who are flatout like a lizard drinking.
May 1st, 2023

The worst bank in UK , very bad that lady at new accounts, I went there on 20th of Jan we had appointment at 10-30 & she called us 11-15 and didnt gave to us an account, she wanted a translator to be Barclays account holder, first time I hear about this ridicules, I dont know why they hire that kind of unprofessional people there.
Jan 31st, 2023

Hopeless customer service. Arrived at 3pm to exchange old currency. All staff hiding in little glass sided rooms. Joined the queue under sign for customer services as only machines were in use. After 5 mins the guy in front started to wave his arms to attract attention. After 10 mins it was my turn and told can't be done as counter service closed at 2.30pm. "Come back tomorrow". I can't I replied and saw a sign saying we're here to help you pay your bills which I pointed to and said I want to pay my bills please exchange my old notes. "Come back tomorrow" was the even firmer reply! I left feeling rather annoyed and let down. Fortunately I saw a NatWest branch opposite and walked in and was greeted straight away with a cheerful "how can we help you?" - I was stunned, the two banks are at opposite ends of the spectrum! My old notes exchanged for new without fuss. Well done Nat West!
Jan 28th, 2023

The staff assistance was very helpful, I can say.
Jan 9th, 2023

Shocking experience so far, the lady who came to speak to me gave me no help at all and said they didnt have anyone to scan my paycheques. Whats the point in even being open if you cant help with a basic task? Ill be going to another Barclays in London from now on
Jan 1st, 2023