Pelsall Window & Glass Ltd

Truly a fantastic experience working with Pelsall windows to complete several projects through out the house. No project was too small for them and every step of the way they were so kind and helpful and easy to communicate with. The sales team helped us pick the perfect windows and doors we needed without breaking our budget. There was no pressure to go for the super expensive items they provided either it was exactly what we wanted for a great value. The measuring team were kind, courteous and made sure we were 100% on every detail and happy before they went away. The fitters were a great team, clearly loved their job and took great pride in their work. Until everything was spot on they refused to leave. Cant recommend highly enough! Will be returning for future projects.
May 4th, 2023

We had all our windows,front door and french doors replaced by this company and found everyone very professional from Amy who gave us our quote the surveyor who gave us advice about the windows to the 2 lads that fitted everything a father and son team couldnt have met a nicer bunch of people we had our work done on Friday 3rd February and finished off on Monday 6th I never give a review straight away 2 months later doors and windows look great I would have no hesitation in recommending this company
Apr 11th, 2023

I would not recommend this company they have had very poor communication with me it has been weeks to months they have avoided me I have called and sent emails but no one has responded to me and the have taken over several hundred of pounds of me and still now windows.
Mar 10th, 2023

This company is a waste of time. We called them out to replace an add on to our front door to lift it to accommodate a higher flooring. They sent out their engineer, he said it could be done. Booked us a date. Then called before the appointment to say he couldnt get parts.A new appointment was made. We waited a further two weeks, keeping the floor fitters waiting. Their engineer was due today. Heard nothing. Called to be told that the job would be costly and require two men for an afternoon. I agreed. But then was told that the engineer doesnt want the job because they cant guarantee a job done by some other company.
Feb 9th, 2023

Two bay windows and a front door fitted six years ago. Issue with drainage to front door resulting in water inside. Four double glazed panels have failed in that time.
Feb 1st, 2023