Argos Reedswood in Sainsbury's

Took back some head phones that went faulty after six months, the manager was very unhelpful and said there was absolutely nothing they could do, no exchange or refund, on something with a two year guarantee. Disgusting service, she just kept tapping the sign that said 30 day exchange policy like that somehow justified her, despite it being the exchange policy if you didn't like something not if it was faulty. Went to the crown wharf branch and they exchanged it straight away. Do yourself a favour and just buy on amazon.
Apr 9th, 2023

I went to return an item at this store but did not have receipt of my online purchase. Young lady at the till named Abbie assisted me and provided a fab customer service in a very helpful manner. There was another gentleman who helped to locate my purchase and eventually accepted my return and refund. Well done guys!!
Feb 13th, 2023

Just make you queue if youre collecting. Standing at collection point. Just got told to join the large queue. Completely useless pre ordering here.
Nov 26th, 2022

One of the worst customer service experiences I have ever had! The male manager should not be working in customer service. He also gave me incorrect information. The lady on the checkout was friendly though. After speaking with Argos customer services I may use them again but I will not be visiting this store.
Nov 9th, 2022

Left this store very unhappy! HQ told me one thing and in-store another. Instead of the manager calling HQ and sorting it between themselves like I would have done being a store manager I was sent away without it being resolved. It was easier for them to blame HQ rather than do their job. The manager failed at her job and needs either more training or to step down. I went to another Argos store the same day and got it sorted by a sales assistant who had more sense than the manager of this concession. Avoid this one.
Oct 25th, 2022