Barclays Bank

Need to pay over the counter one staff on desk long que not one came over to help. 3 staff by the machines help nobody. Place is a joke.
Mar 1st, 2023

I went there this morning to book a mortgage appointment but the guy said there is no need to book one. He has sent me to do it online or call instead. I went home and tried to do it online but website isnt working properly. Ive filled all the information and on the last step does not allow me to further. There is no red markings or anything saying I did something wrong, it just doesnt allow me to complete my application. Staff at the bank isnt helpful at all. We will try my partners bank instead because Barclays is trash now. So sorry because Ive been customer for 11 years.
Feb 22nd, 2023

They don't want customers do they. We wanted to open an ISA, I don't have a Barclays account, my partner does. There were 2 staff 'meeting and greeting' but we would need to either return much later that day, or the next appointment is end of February (likely when the ISA is no longer available). Oh, but as a non-customer, I could download the app. Apply through that by scanning my documents (that I had on me in branch) and then book an appointment. I'd rather have less interest and use a bank that actually wants me to be a customer. I'm sure this isn't necessarily restricted to this branch. AVOID if you can.
Jan 19th, 2023

Had an appointment today at 2pm waited sitting on a sofa for 15 mins no one came told the staff we were going. walked around town then went at 3 pm told someone would come to us they didnt after waiting again approached staff member to tell them we were leaving he didnt seem to care will now go to another bank
Nov 26th, 2022

Good service
Oct 12th, 2022