British Heart Foundation Furniture & Electrical

Won't be donating again. Waste of time. Wouldn't take two perfectly good bookcases. Most uncooperative.
Oct 19th, 2022

Very poor service if you opt for home delivery there will send the goods on there own comfortable time and if delivery is missed again there will charge the full delivery charges for goods not delivered.
Mar 16th, 2023

Requested delivery . As the property is for an elderly gentleman, we wanted it furnished before he moved in .We do have to get someone there on day of delivery . They can ask someone to call us advising of on way but can't guarantee it . Can only say between 12 and 7 o clock. If we miss delivery ( if they do contact us to say we on way ) then the charge for another delivery . Asked how we could get around this . No answers. Unsupportive and unhelpful and apparently delivery drivers are a law to them selves. This is supposed to be a charity that helps people . Didn't help me . Left without purchasing anything DO Not Recommend
Mar 7th, 2023

Furniture reasonable condition, but slightly overpriced especially the items that have been donated, 85 pounds for a single waldrobe that had been painted over , but add 40 pounds for delivery that is a joke for five miles, and extra for each flight of stairs, sorry but thats crazy,thanks for reply Luke you say your not aiming to sell to people in need you are trying to raise money? People who need shop in charity shops if I did not need I would buy new and donate to charity b
Mar 7th, 2023

Complete waste of time. Booked a furniture collection of a wardrobe that I no longer needed. Didnt want to just dump it as it is in a perfectly good condition so thought this would be good. Yes I admit its almost 8ft tall but I rang up the store and put it on the collection form in which both said that was fine. Cut to today after waiting 5 days for collection and they turn up in a 2m van and wont take it as its too big. Complete waste of time. As such I am going to cut it apart and dump it. Shame but I cba to deal with these people again
Jan 12th, 2023