McDonald's

Food : 5/5 | Service : 2/5 | Atmosphere : 3/5 More
May 3rd, 2023

Food : 3/5 | Service : 3/5 | Atmosphere : 4/5 More
Apr 29th, 2023

This place has horrible customer service. We waited over 30 minutes for a burger wrap and 2 drinks . When we eventually received our food there was no straw's !! We ordered a chocolate milkshake and recived a strawberry milkshake . This is outrageous as people in the drive thru got there food quicker than us . Aswell as this the Mcdonald workers got there food before us after we ordered before them .
Apr 27th, 2023

Food : 2/5 | Service : 1/5 | Atmosphere : 2/5 Recommended dishes Big Mac More
Apr 25th, 2023

I am beyond disappointed, to say the least, my nightmare started on the 30/04/2023 at the drive-thru while waiting at the intercom to place my order 3 cars that had come after me placed their orders and joined the cue. After 10mins of me waiting for someone to speak and assist me the gentleman by the name of Evan Barrow asked for my order, I explained to him that this is not true customer service due to the fact that drive-thru are based on 1st come basis but 3 cars have driven past me while no one has explained or ask me to please wait if they are busy with something, instead I'm sitting in a car with a 5yr old in the back crying for a happy meal. He does not apologize for the inconvenience but instead asks if I want to order or not, which infuriated me to the core I then asked for his manager's name and last name he said that he does not know it. I then decided to drive off the drive-thru and walk in to place my order on the self-service screen and to my surprise the workstation and kitchen were filled with young lads probably under 25s trying to find they ways through. The manager that night was Jordan and I have to say McDonald's I'm disappointed. I'm all for giving the youth work opportunities but I feel like customer service training is not sufficient. Taking them off the streets to help/prepare them for the big world I support fully but make sure they don't bring the street mindset Into your franchise. I vow never to spend my money there again thank you.
May 1st, 2023