iFIT

-
Westgate Court, SilkWood Park, 4 Fryers Way
Wakefield, eng WF5 9TT - (192) 484-7724
Hours
Chamber Rating
-
Lukasz K
Mar 12th, 2022 -
Helen Phillips
Apr 25th, 2023 -
Kellie Lane
Jan 7th, 2023 -
Huldra
Nov 21st, 2022 -
Google User
Apr 7th, 2022
Contact Info
- (192) 484-7724
Questions & Answers
Q What is the phone number for iFIT?
A The phone number for iFIT is: (192) 484-7724.
Q Where is iFIT located?
A iFIT is located at Westgate Court, SilkWood Park, 4 Fryers Way, Wakefield, eng WF5 9TT
Q What is the internet address for iFIT?
A The website (URL) for iFIT is: https://www.ifit.com/
Q What days are iFIT open?
A iFIT is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is iFIT rated?
A iFIT has a 1.4 Star Rating from 25 reviewers.
Hours
Ratings and Reviews
iFIT
Overall Rating
Overall Rating
( 25 Reviews )
Helen Phillips on Google

Kellie Lane on Google

Huldra on Google

Google User on Google
The delivery of my treadmill was delayed 3 months to begin with. I have now have the treadmill 6 months, The base of my 2000.00 treadmill has snapped whilst my 9stone partner was on it.
She lost her footing as this happened and has multiple burns from the fall. Regardless of this I call for a warranty repair. They do not have this in stock so have offered a replacement. I live in a flat and cannot get the unit downstairs. They said unless it is down they cannot do nothing. Now they have said they will offer a full refund but only if this is downstairs. This is the stumbling block, I understand they have procedures but in this scenario the procedure does not work I said I will get a removal company but they said they will not cover the cost (so I would be in a worse financial position than when the treadmill arrived)
I said how about we smash the thing up and I get just a part refund to put towards a new one to which they have declined. As it stands I am 2 grand down with a huge broken treadmill. The only solution they are leaving me with is wait for the part to come in and it get fix d which they have said as it stands is a 3 month wait!
The customer service centre is in Romania and they will not give you any direct links to someone with any say, power or humanity!

Lukasz K on Google
Stay clear of their product!!!
Just to clarify few facts from below reply from Icon... It didn't take 2 months to get it fixed it took almost 10 months - the issue was first reported in August 2020, engineer first attended in Feb 2021 and only after my intervention to CEO they agreed to replace the machine and new one arrived mid April 2021.
Machine is great when its working, suport on the other hand next to not existent. On that basis stay away from any equipment that is supported by Icon Health and Fitness