Pharmacy Express

Used to be the best pharmacy around, friendly helpful polite staff Now!! Wow horrendous rude
May 3rd, 2023

Mar 29th, 2023

Mar 10th, 2023

This use to be the best pharmacy in Wakefield with first class service, what's happened to this place??
Feb 7th, 2023

Looking at the other recent reviews I can see that it's not just me that has had a terrible service here. I have been getting my repeat prescription from this pharmacy every month for about three years. Prior to the recent takeover it was well run and the staff were polite and helpful. However, the new regime is utterly chaotic. The staff haven't a clue what they are doing and no-one seems to be in charge. Waiting times are ridiculous, despite the fact that they have about ten people wandering round behind the counter. I phoned up the day before to let them know I was coming in and they lost my prescription and it needed two of them to root around in cupboards for twenty minutes till they located it. The worst part is, that they don't even apologise for the shoddy service and talk to the customer like it's their fault. So, I moved my repeat prescription to another pharmacy up the road. I think when Pharmacy Express lose enough customers they might take a look at themselves and improve the service. I won't be going back though.
Mar 23rd, 2023