Practical Car & Van Rental

I made biggest mistake by choosing this company i rented a van even though it was 80 pounds more then other local companies on assurance that I was getting prenium deal and even charged 25 pounds to collect on a Sunday as well , when in office to pay (as was not comfortable giving card details over phone ) shafquat at waddon hilton branch he asked to see my signature on back of card and then quickly wrote down my 3 digit security number on paper and turned it upside down I then asked 'did you just take my security number??!' He said no then I made him turn it over and he had in fact took them I was very upset and told him he was out of order and he said he would cross it out I told him that it was very wrong what he had just done and he said 'everyone gives me the number ' I told him that I did not want to give him the number and he had no right to take it he said it ok he crossed it out and i said well its not hard to remember ,then after paying 245 for van and 250 deposit that was promised back after 10 day (that has not been returned yet) my bank informed me that he had tried to take 130 pounds out without my knowledge (using a different company name!) and to add to it all he also spoke to hilton staff and they tried to bring down car barrier on top of my car twice on trying to leave on the way out just lucky I saw what was happening and avoided it . He is a total con man and I have informed the police and fraud investigation team and training standards. I strongly recommend you avoid this man and this company branch at all costs !!
Apr 11th, 2023

Mar 6th, 2023

Rented many fans but this is surely the most reliable and best service thank you
Mar 5th, 2023

Just a sensible guy running a great service. Honest, non nonsense, considerate.
Feb 26th, 2023

I/we have been using Practical van rental Croydon for the last 5 yrs.Absolutely 1st class professional service. Would not go anywhere else.
Feb 20th, 2023