Altitude London

-
Millbank Tower, 21 24 Millbank
Vincent Square, eng SW1P 4QP - (203) 019-6500
Hours
Chamber Rating
-
Michaela Moran
May 5th, 2021 -
Sammy A
Nov 26th, 2021 -
Simon Churchill
Oct 26th, 2021 -
Tom Mann
Jul 29th, 2021 -
Domonique Tulloch
Jul 24th, 2021
Contact Info
- (203) 019-6500
Questions & Answers
Q What is the phone number for Altitude London?
A The phone number for Altitude London is: (203) 019-6500.
Q Where is Altitude London located?
A Altitude London is located at Millbank Tower, 21 24 Millbank, Vincent Square, eng SW1P 4QP
Q What is the internet address for Altitude London?
A The website (URL) for Altitude London is: https://www.altitudelondon.com/
Q What days are Altitude London open?
A Altitude London is open:
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Altitude London rated?
A Altitude London has a 4.1 Star Rating from 295 reviewers.
Hours
Ratings and Reviews
Altitude London
Overall Rating
Overall Rating
( 295 Reviews )
Sammy A on Google

Simon Churchill on Google

Tom Mann on Google

Domonique Tulloch on Google

Michaela Moran on Google
My partner and I booked our wedding with the previous owners, Atmosphere Venues, pre-pandemic to take place on 28th May 21. In February 20, the company was taken over and our contract was re-issued by the new company SW1 Events trading as Altitude London (although we were initially told they were called Sky Bar London). In January 21, we were told by an anonymous member of the Altitude London events team that if our event was affected by COVID our only options were to cancel without any refund or to move the event date, but it had to take place before end of February 22 and would cost an extra 2k. We asked for the full Ts&Cs of this move date agreement but we did not hear back from anyone at the venue despite numerous calls, emails and letters.
On 7th May 21 (21 days before the wedding), we were sent the exact same anonymous, copy pasted email that we were sent in January. We had long since lost all confidence in the venue to hold our wedding event due to their complete lack of customer care and communication. Eventually, we managed to speak with Alan (MD of the previous company, Atmosphere Venues) who had come back to Altitude to help them sort out the mess. We explained that the contract was frustrated and therefore we were entitled to a refund. Alan said he would speak to the new directors for a decision, but we never heard back. The wedding date came and went and they have now breached our contract and we should receive a full refund. As such, we've opened a small claims court case against them and we have just requested a judgement as they did not respond to the case. Citizen Advice have also reported Altitude London and SW1 Events to Trading Standards.
We've sent several legal letters to Aaron, the Director at the SW1 Events, using the address in our contract and registered on Companies House. All the letters have been returned. We called the main reception desk for the building and it turns out that it's a forwarding address and SW1 Events have not renewed their subscription to receive their mail. As a result, we had to use the Millbank Tower (venue address) for the small claims case to ensure the letters are picked up by someone.