WorldFirst

i had lost 700GBP as due there error and they will not honour it, i took loan from friend for 10 days from personal account when i asked to send it back they could and came up stupide reason - you have spent the dollars which you had from personal account and now new dollar are not the same as what you had before. What a stupide reason i would think twice before you use them very unprofessional
May 1st, 2023

Although I have been asked the same question twice (to submit documents for incoming payment), the payment has been received without any issues. I hope that i will not be asked each time for documents for future incoming payments. Thank you
Feb 27th, 2023

Had a World First account for may years and never ever had a problem. Latest experience is like being in the seventh circle of Dantes Hell. If I was to detail the over four hours of conversations and more than ten + phone calls to their London office I don't think I would be believed but it is true. MY ADVICE , DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY IF YOU WANT ANY KIND OF EFFICIENT SERVICE. They are beyond the pale.
Feb 17th, 2023

They have been holding over 2k of our money for 6 weeks stating they need proof of various things, which have ALL been sent. They continuously send you on a goose chase, don't answer phones, claim its on the way back, claim they are waiting to speak to 'them' who is them!?, claim by the end of the day etc.... I am 99.9% sure this company has turned into a Ponzi scheme. As other reviewers have stated, they are taking clients money to pay others. I am contacting action fraud, the FCA and my solicitor today. Before you say you have no record of me, it's Tact One Ltd. Edited to add: PLEASE dont use this company we are taking them to small claims court now. They dont answer emails or phone calls. 10000% scam.
Feb 12th, 2023

Have waited for nearly weeks to regain the ability to withdraw funds and still waiting. They said my account had fallen dormant - but this excludes the ability to receive funds, only when I try to withdraw funds? Have had to resend all my account setup information, despite nothing having changed, to try and regain access to my money. One week later and still no ability to withdraw. I need to pay a supplier, who cannot understand why I am unable to withdraw from my own account, nor do I?
Jan 4th, 2023