Plan Masters

Apr 21st, 2023

Sandeep (Planmasters) was recommended to me by a relative who used his services for extensive works. From my very first contact we were very impressed and remained impressed throughout the process. We used Planmasters to help us design our two storey side extension, kitchen extension and loft conversion. This was our first time trying to build our dream home and our knowledge and experience was minimal. Throughout the process we had many questions and queries which he answered in detail. He even met the builders before work started to ensure the project detail was fully understood (I don't think a lot of architects would have done this). On producing the plans Sandeep came to my house to discuss our plans in a lot of detail. Throughout the process we made countless numbers of calls and questions and he has always made me feel comfortable and assured. Sandeep is really approachable and friendly. Not only did Planmasters design our extensions with the relevant planning applications, he also helped me with other applications like building control, structural calculations, Thames water build over agreement, etc. Sandeep is an amazing architect, very creative, experienced and friendly. I highly recommend Planmasters to anyone looking for similar services.
Feb 27th, 2023

Plan Masters were recommended to me by a friend. We found their prices very reasonable so instructed them to draw up plans for our extension. Right from their initial visit and all the way through to the finished plans, they were very good, and we could not have asked for better service. Sandeep & Mohammed are fantastic, they have done everything from start to finish for our planning permission, technical drawings and structural calculations. The quality of their work is very high. They even sorted our build over agreement for our manhole to be moved. They have been patient with all our design changes, provided lots of advice, walked us through the process of who to engage with, when etc. and were always responsive and helpful when we have questions both via email and phone. This is our first major project and we are doing a loft conversion, two storey side extension and single storey rear extension and remodelling the entire house so to have this support has been invaluable and well worth the money. We obtained a few other quotes and Plan Masters was the most reasonable price wise, a big plus was their well evidenced portfolio of work & experience in the area. It was a no brainer and they really have delivered beyond our expectations, I would recommend them to anyone! Thank you Sandeep, Mohammed and everyone at Plan Masters. We can't wait for our extensions to be completed
Feb 25th, 2023

Absolutely disappointed! At first Mr Sandeep was very eager to help us with our project, however after we had sent the payment through we were completely ignored. I had phoned them many many times looking to speak with Mr Sandeep only to be told again and again that the message will be put forward and thats all they can do! We had paid 1000 and only got the drawings sent to us! No applications to the council, no applications to planning authority nothing whatsoever! A complete waste of money! Please avoid this company at all costs! They are absolute scammers! Reply to Plan masters comment- 13/02/2023. Hi, Thank you for your reply! I am sorry to hear that you think I havent raised all this before! I have screenshots of the many calls and messages I sent you about the project and were just ignored! I am not sure where you applied for the planning permission but I was never informed about this! And by the way I live in Newham - so I doubt you were able to apply for planning permission in Redbridge! I never said your work is of poor quality! Your commitment and attitude to your clients is disappointing! After leaving this review, Mr Sandeep decided to message me saying that due to personal issues he was unable to respond to my phone calls and messages! I think we are all humans and have problems but a job is a job! Furthermore, I think this excuse wasnt the best one since it was more than a year that we tried to reach you! So please look for another excuse!
Feb 22nd, 2023

Please avoid Mr Sandeep . I paid him to do our plans for an extension and a loft, and make an Aplication for approval . He took the money and was never to be seen after that, Ignored all my calls and messages left for him, also emailed him. When I call his numbers, there is an lady called Allison and always she takes you number and property address, but they never will make me an appointment or answer to me when I can speak to Sandeep. Will recommend to avoid them. This should be reported to police . It was strange when I asked at the beginning should I come to his office, his excuse was that he is refurbishing the office and is better that we meet at our property. The business address that is on Google maps, thats not correct. Been around and no such a business in that building. Apparently many people are looking for Sandeep, been told at the reception. Also that an Aplication been submitted isnt true. If anyone wants more info, I can share. Been asked if I remove the post , my Aplication will be submitted. Very disappointed
Oct 7th, 2022