Anytime Fitness Chadwell Heath

Worst gym experience to date. Put membership on hold for 3 months because I had a life threatening attack on my health. Sent management doctors notes over to prove this In that time incurred 116 pounds for not having a direct debit set up. Had the cheek to then pass my details on to debt collectors. No compassion. Couldn't care less, just after your money. The owner can't remember his name now but I do remember a book he wrote called "Be the man" couldn't be the man and call me or ensure his gym is run properly though. Constant emails telling me to pay no one told me when membership frozen would incure additional fee etc completely unprofessional staff. One class a week, lockers don't work, no hands soap while was there. What else is there to say. Stay away from this place!!!!
Mar 11th, 2023

Avoid at all costs! Cheap wonky equipment, not enough equipment to do the exercises that you want. Staff completely unprofessional.
Apr 25th, 2023

Lovely staff nice gym all around haters going to hate cant please everyone
Mar 27th, 2023

lovely gym all around new changes happening since new management taking over looking forward from what our local gym can bring .
Mar 23rd, 2023

A lot of 5 stars will be due to the gym offering a monthly discount in exchange for a good review. The whole staff is a joke including the manager and the owner. The place is always quite filthy and lacking basic equipment/accessories. At one point I moved so asked for a refund for my remaining months as agreed in the contract. First they took quite a while to reply. Second the manager refused to accept my docs without giving a reason despite me asking many times. They also can't seem to speak professionally, basic grammar and punctuation seem to allude the staff here. I eventually got HQ involved including the CEO and how the tone changed so quickly, the branch were so eager to help me out after. Months later I get spammed with to re-join and despite me saying I have no intentions, they continued. I ended up raising a SAR to remove my data but this was ignored which is breaking UK law. I needed to quote ICO before I got a response.
Apr 19th, 2023