Hillingdon Housing Service

Apr 29th, 2023

The housing service is disgraceful, our housing officer Eman Kakakhan was a horrible woman, me and my mum have been stuck in temporary housing in a studio flat for 3 months and were sharing one bed so we are overcrowded and in a desperate situation. I have never known someone to be so unsupportive that works in a homeless service! We have had no help whatsoever, she has not got one ounce of empathy or remorse in her body. Shes rude and never responds back to calls or emails, I think she intentionally ignores people because shes just vile. What disgusts me most is that the council expect people to private rent that are on a low income or a benefit?? its shameful. Their quick enough to house the immigrants though!
Apr 23rd, 2023

the contact number does not work just received the new rent breakdown paying 40 a week for external heating 8.40 for house keeping that is never done
Apr 1st, 2023

Terrible service. I've called a few times and gave up to complain an emergency repair. Waiting time is at least 30 mints and sent from department to department with a no proper update to when it will be fixed. After two months still not fixed..
Oct 16th, 2022

being passed around department to department, like a hot potato, ive been put on hold more than ive spoke to someone. ive even been cut off when told id be put on hold.
Aug 18th, 2022