West Motors
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Rear Yards, Packet Boat Ln
Uxbridge South, eng UB8 2JR - (189) 537-9525
Hours
Chamber Rating
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Joe B
Apr 22nd, 2023 -
Samar Badraldin
I had a very negative and traumatic experience with a west motors London they sold me a Range Rover Velar (HJ68VCZ) that broke down on a duel carriageway 4 days after purchase. After taking to Land Rover to establish what the problem was I was informed that it had never been serviced and has catastrophic engine failure. The car required a completely new engine. This all happened within 4 days of buying the car. On top of that, the dealership is refusing to pay my deposit and has been extremely complacent and unhelpful throughout the entire process. They were aware that the car had never been serviced, they were aware that the car had the engine management light on before it was sold to me ( they sent me a copy of the pre sale inspection list which indicated the light was on) but they failed to disclose this information to me prior to the sale. As a result, I ended up with a dangerous and faulty vehicle that required a major repair. I would strongly advise anyone considering purchasing a car from this dealership to think twice. Their lack of honesty and transparency about the condition of their vehicles is a serious issue, and it's clear that they are not willing to take responsibility for their actions. If you're looking for a safe and reliable car, I would recommend looking elsewhere. We are now in the process of taking this to court but Im leaving this review to save you your time and money.
Apr 23rd, 2023 -
Ant Webb
They lie. Don't trust. I almost bought a car, they stated it had a full main dealer service history. I specifically asked this on the phone before travelling to view, but on arrival there was no service history since 37k on a car with 76k miles. After asking for proof of history and details of the service they offer, they canceled the sale as they couldn't prove. Please don't trust, there customer service is rude, they don't listen and only focused on 'what's in it for them'! Please avoid to save yourself from hassle, upset and being manipulated.
Apr 20th, 2023 -
JV Carpentry
Andy was amazing! Happy with the car
Apr 20th, 2023 -
Rajiv Pelpola
Nice people to deal with specially the owner. I put a deposit for a car that unfortunately I didn't like it on viewing. They returned my money with no questions. Professional people
Apr 12th, 2023
Contact Info
- (189) 537-9525
Questions & Answers
Q What is the phone number for West Motors?
A The phone number for West Motors is: (189) 537-9525.
Q Where is West Motors located?
A West Motors is located at Rear Yards, Packet Boat Ln, Uxbridge South, eng UB8 2JR
Q What is the internet address for West Motors?
A The website (URL) for West Motors is: http://www.west-motors.co.uk/
Q What days are West Motors open?
A West Motors is open:
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 10:30 AM - 10:30 AM
Monday: 9:30 AM - 6:00 PM
Q How is West Motors rated?
A West Motors has a 4.7 Star Rating from 229 reviewers.
Hours
Ratings and Reviews
West Motors
Overall Rating
Overall Rating
( 229 Reviews )Joe B on Google
Samar Badraldin on Google
I had a very negative and traumatic experience with a west motors London they sold me a Range Rover Velar (HJ68VCZ) that broke down on a duel carriageway 4 days after purchase. After taking to Land Rover to establish what the problem was I was informed that it had never been serviced and has catastrophic engine failure. The car required a completely new engine.
This all happened within 4 days of buying the car.
On top of that, the dealership is refusing to pay my deposit and has been extremely complacent and unhelpful throughout the entire process. They were aware that the car had never been serviced, they were aware that the car had the engine management light on before it was sold to me ( they sent me a copy of the pre sale inspection list which indicated the light was on) but they failed to disclose this information to me prior to the sale. As a result, I ended up with a dangerous and faulty vehicle that required a major repair.
I would strongly advise anyone considering purchasing a car from this dealership to think twice. Their lack of honesty and transparency about the condition of their vehicles is a serious issue, and it's clear that they are not willing to take responsibility for their actions. If you're looking for a safe and reliable car, I would recommend looking elsewhere.
We are now in the process of taking this to court but Im leaving this review to save you your time and money.
Ant Webb on Google
They lie. Don't trust. I almost bought a car, they stated it had a full main dealer service history. I specifically asked this on the phone before travelling to view, but on arrival there was no service history since 37k on a car with 76k miles. After asking for proof of history and details of the service they offer, they canceled the sale as they couldn't prove. Please don't trust, there customer service is rude, they don't listen and only focused on 'what's in it for them'! Please avoid to save yourself from hassle, upset and being manipulated.
JV Carpentry on Google
Andy was amazing! Happy with the car
Rajiv Pelpola on Google
Nice people to deal with specially the owner. I put a deposit for a car that unfortunately I didn't like it on viewing. They returned my money with no questions. Professional people