Diamantine
Hours
Chamber Rating
-
mimi lol
Not recommended I ordred 2 items for 3 business day delivery I received just 1 item 10 days When I contacted them by email I didnt receive any answer and still dont receive the second item
May 7th, 2022 -
Rams Saleem Muss
Customer service is a JOKE! They DO NOT reply to emails, whatsapp etc
May 7th, 2022 -
Khalil Benkhalil
SCAM! SCAM! SCAM! SCAM! SCAM! Ordered, wasn't delivered, tried to get in touch evey day for the last 4 weeks. No response PLEASE AVOUD AVOID AVOID
May 4th, 2022 -
David Marriott
Stole my returned item and terrible service. Ordered item for next day delivery and arrived 7 days later. Attempted to return no response to email, Twitter, Instagram. Eventually used PayPal resolution centre and sent returns details. Returned it and proof of receipt. Since no response email etc multiple times. Now had to use my credit card company to raise a dispute. Total con. Do not use
Jan 26th, 2022 -
Ayyub Ali
If it wasnt for the customer service of one of the colleagues, I dont know what I would have done. She was very helpful when it came to any problems with my order in the process. However Im not sure if she was assigned to my order or if they only have one staff replying to all these orders. Because if she has a days off, then there is a delay of responses between the customer and the customer service team. So props to her for a one person team. Overall I did receive my order 7 working days later after ordering it. I did pay next day delivery for the order so that was a shame and still trying to get in contact to get my delivery money back. The more disappointing thing was that when I received the item it was faulty with threads out and stitches out. You would think that if the item was gonna be that late they would double check to see the item they were sending out would be In perfect condition. Im happy to keep the order as it isnt the end of the world. Its just the principle of it. It comes 7 working days later after ordering it for next day delivery and as it came, it came faulty
Jan 18th, 2022
Contact Info
Questions & Answers
Q Where is Diamantine located?
A Diamantine is located at The Charter Building, Uxbridge South, eng UB8 1JG
Q What is the internet address for Diamantine?
A The website (URL) for Diamantine is: https://uk.diamantine.com/
Q What days are Diamantine open?
A Diamantine is open:
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Q How is Diamantine rated?
A Diamantine has a 4.3 Star Rating from 22 reviewers.
Hours
Ratings and Reviews
Diamantine
Overall Rating
Overall Rating
( 22 Reviews )mimi lol on Google
Not recommended I ordred 2 items for 3 business day delivery
I received just 1 item 10 days
When I contacted them by email I didnt receive any answer and still dont receive the second item
Rams Saleem Muss on Google
Customer service is a JOKE!
They DO NOT reply to emails, whatsapp etc
Khalil Benkhalil on Google
SCAM! SCAM! SCAM! SCAM! SCAM!
Ordered, wasn't delivered, tried to get in touch evey day for the last 4 weeks.
No response
PLEASE AVOUD AVOID AVOID
David Marriott on Google
Stole my returned item and terrible service. Ordered item for next day delivery and arrived 7 days later. Attempted to return no response to email, Twitter, Instagram. Eventually used PayPal resolution centre and sent returns details. Returned it and proof of receipt. Since no response email etc multiple times. Now had to use my credit card company to raise a dispute. Total con. Do not use
Ayyub Ali on Google
If it wasnt for the customer service of one of the colleagues, I dont know what I would have done. She was very helpful when it came to any problems with my order in the process. However Im not sure if she was assigned to my order or if they only have one staff replying to all these orders. Because if she has a days off, then there is a delay of responses between the customer and the customer service team. So props to her for a one person team.
Overall I did receive my order 7 working days later after ordering it. I did pay next day delivery for the order so that was a shame and still trying to get in contact to get my delivery money back.
The more disappointing thing was that when I received the item it was faulty with threads out and stitches out. You would think that if the item was gonna be that late they would double check to see the item they were sending out would be In perfect condition. Im happy to keep the order as it isnt the end of the world. Its just the principle of it. It comes 7 working days later after ordering it for next day delivery and as it came, it came faulty