Teletext Holidays

NEVER USE THIS COMPANY When I booked a short break for my daughter and her friend, I think I asked the agent 6 times if not more, if the holiday is cancelled will I get a refund and i was promised there would be no issues Well go on Facebook and search for groups like TELETEXT HOLIDAYS T/A TRULY TRAVEL CLAIMS & REFUNDS where you will find 100's if not 1000's of people like me having issues getting a refund. If they do ever answer the phone the agents are very rude, Easy jet had cancelled the outbound flight and there was no other flight on that day therefore the holiday had to be cancelled, after sending 3 emails and many failed attempts to phone them someone eventually answered, his response was, the inbound flight is still going... i am not quite sure how customers are expected to catch a flight home when you haven't flown out there. I was then told I have to contact Easy jet myself to cancel the flights despite them being originally booked by TELETEXT, I phoned Easy jet who were very helpful and processed my refund immediately.. however I still haven't received my refund from TELETEXT... and neither have thousands of people like me. AVOID THIS COMPANY
Dec 9th, 2021

Liked it and was nostalgic from the teletext day's on TV. It was cheap too which is even better. I think it became asian owned in the end and not sure why it went bust
May 3rd, 2022

on 07/30/2021 My family and I went on vacation to mallorca arriving at the hotel we found out that our reservation was canceled we called the company they said we were cancelled. My 2-year-old son fainted from fatigue. We stayed on the phone for 45 minutes and were not satisfied. We asked for help and our family sent money to pay what we had already paid to the Teletex holiday. It's been 3 days that we've been waiting for the return of our money and every time we call they ask for another 24 hours. You don't have respect.
Feb 15th, 2022

Gone
Jan 16th, 2022

First time using this company and I wasn't impressed, the customer service representative quoted one a decent price for my holiday then once I agreed and paid my deposit called back and said the price had changed and its gone up. .. I wasn't best pleased but as its for my son's bday I couldn't be dealing with further complications.
Oct 28th, 2021