Metro Bank Uxbridge

Apr 25th, 2023

The service at this bank is horrible. The staff is just so rude and disinterested. Even though the bank is all empty they make you wait to tell you how much is the waiting time and then give no update. For any request they are not able to resolve it and never call back as promised. Their systems are faulty and dont take auto payments as they should. And there is nothing staff does to help. Overall horrendous service and most unhelpful staff
Feb 28th, 2023

Avoid just don't join them they'll block your card for no reason all the time just join Barclays
Feb 2nd, 2023

Very helpful and friendly
Jan 11th, 2023

This Branch is very racist. I went there to add my name to my daughters account. First this racist person claims my address does not match in the system. I walked her that my Driving license address is same as the account owner. So what is the issue. She blamed the system. Then I produced my utility bills as secondary proof. She started arguing that the J is not right. When I looked at it. It was fine. She then accepted it. She just came excuse after excuse to not add me to the account. I called the manager called Mohammed. Oh my god he had an attitude. I finally managed to get him over by starting to film the incident. Then Mohamed started to talk properly. Whilst I was talking to the manager the lady who was supposed to address my issue she disappeared with my details and locker key. What a bank. Guys if you are Hindu, Sikh or black guy pls avoid this branch.
Nov 17th, 2022