The Old Forge Surgery (Haxby Group)

Managed to enrol and help at short notice. Ty
May 3rd, 2023

my dad is severely breathless has called this surgery and struggled to walk down there to actually talk to someone he's had covid twice now normally fit and well but clearly not ok to be told 8 weeks for an appointment. he called 111 this morning who contacted his doctors to call him to now not been seen until 31st March in acomb. I'm absolutely livid if he takes a turn for the qorse or ends up in hospital because of their negligence I will be coming for them. clearly his lungs are full of liquid and isn't going to go away. absolutely disgusting service
Mar 10th, 2023

Over the years I have had a number of interactions for both myself and my boys. Professional, polite whilst under pressure and doing their upmost to help. Keep up the good work.
Nov 30th, 2022

Just appalling in every way. Made an appointment weeks ago for my baby twins which I was told was an AM appointment today. Waited all morning and couldnt put my twins down for their nap as I had no idea what time I would get this call. 12.35 rang the surgery to be told they are not sure and would call me back. Get a call back from a rude receptionist to inform me the gp would ring NEXT WEEK. Frankly no they wont this is not acceptable after requesting this appointment weeks ago. Only been with this surgery a couple of months and the amount of mistakes made is completely unacceptable. Clearly some training is needed in basic appointment making and how to communicate with people. I think PALS need to be made aware of errors here.
Sep 10th, 2021

Feb 28th, 2021